People Operations Manager
West Bend, WI - USA
Job Summary
The Manager People Operations leads the operational and data backbone of Deltas People team HRIS & People Analytics and Payroll & Benefits. Reporting to the Chief People Officer this leader keeps the engine running so the rest of the team can focus on partnering the business: accurate pay and benefits trusted people data working systems and sound operational compliance. Its hands-on leadership close enough to the work to coach it senior enough to own the function.
Lead and develop the team
- Lead the HRIS / People Analytics lead and the Payroll & Benefits Supervisor set clear goals and priorities manage performance and keep the work on track.
- Develop and grow two early-career team members. Coaching and building their capability is a core part of this role not a side duty give them the dedicated manager the function has been missing.
- Build real backup across HRIS and payroll/benefits so no critical function rests on a single person.
- Run the team with accountability and a bias to getting things right the first time.
Run the People operations engine
- Own accurate on-time payroll and benefits administration across Deltas multi-state footprint.
- Own a reliable HRIS and a people-analytics capability leadership can trust clean data useful reporting and a sensible systems roadmap.
- Manage HR systems and vendors and keep processes simple documented and built to scale.
Compensation & benefits operations
- Run compensation and benefits benchmarking (PayFactors) and bring forward clear well-supported recommendations.
- Compensation and benefits strategy sits with the Chief People Officer; this role supplies the data analysis and options that inform it and executes against it.
HR operations & compliance
- Own operational compliance filings eligibility/I-9 pay practices records and audits and keep HR operations aligned with employment law and company policy flagging risk to the CPO/legal early.
Partner across the People team
- Partner closely with Talent & People Partnerships on data leveling offers and process and support L&D Culture and the rest of the function with the systems and data they rely on.
What were looking for
- Bachelors in HR Business Finance or a related field or equivalent combination of education and experience. A certification in HR comp or payroll (SHRM-CP/SCP CCP CPP PHR) is a plus not a requirement.
- 58 years in HR operations people systems payroll/benefits or total rewards including experience leading or developing others.
- Hands-on knowledge of HRIS/HCM systems and people data/reporting plus multi-state payroll and benefits administration.
- Solid grasp of employment and pay compliance.
- Genuinely enjoys growing early-career talent not just running process. Organized detail-strong and calm under deadlines; low ego high ownership. A real fit for Deltas culture.
This position is located at our Headquarters in West Bend WI.
Required Experience:
Manager
About Company
Delta Defense is the private company that provides marketing, operations, and customer care services to the USCCA (U.S. Concealed Carry Association).