PCORI HSII Program Analyst

Job Function Summary

Involves analytical studies on a variety of policies projects programs and issues in support of a function research initiative program and/or organizational unit or in research of new or changing systems and programs. Assists in policy and program planning development administration management and implementation; interprets monitors and analyzes information regarding policies and procedures and provides consultative services to department administrators and other stakeholders.

Generic Scope

Professional who applies acquired job skills policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope

Applies professional concepts to conduct analytical studies or projects of moderate scope and complexity to address a variety of policy research and procedural issues. Fully analyzes issues and problems gathers data and information finds and evaluates alternatives and makes sound recommendations.

Under the general direction of the Principal Investigator the incumbent provides analytical operational and project coordination support for a PCORI-funded research and implementation program focused on expanding access to evidence-based group-based intensive lifestyle intervention for obesity treatment across UCSF primary care settings. The incumbent applies project and policy analysis concepts to support implementation activities stakeholder engagement clinic coordination clinician training patient recruitment and enrollment workflows program material development data collection and analysis evaluation activities and sponsor reporting.

Working collaboratively with faculty investigators clinical leaders Population Health IT/analytics partners clinic staff and patient and community advisors the incumbent coordinates day-to-day project activities gathers and analyzes qualitative and quantitative information monitors implementation progress identifies operational issues and develops recommendations to improve project effectiveness implementation fidelity and equitable access to evidence-based care.

The position supports implementation of a year-long group-based obesity treatment program delivered through UCSF primary care clinics using both virtual and in-person formats. The project emphasizes health equity patient-centered implementation cultural responsiveness stakeholder engagement implementation fidelity evaluation dissemination and long-term sustainability. The incumbent provides analytical and project support to facilitate the successful implementation of the research program and the achievement of project objectives.

Department Overview

The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) at UCSF with more than 600 full-time faculty members. The mission of the Department includes research teaching patient care and public service. The Department has a decentralized organizational structure across four locations (Mission Bay Parnassus Heights San Francisco Veterans Affairs Health Care System and the Zuckerberg San Francisco General) and approximately 38 divisions. UCSF DOM has consistently ranked among the top four departments of medicine in the country. Authority and accountability for the Department rest with the Department Chair (who leads the Parnassus Heights site) and with the Vice Chairs/Chiefs at SFVAHCS and ZSFG.

The Division of General Internal Medicine (DGIM) is one of the divisions within DOM and SOM. DGIM one of the larger Divisions in DOM is home to a spectacular group of faculty learners and staff committed to outstanding patient care research and education. DGIM is a national leader in clinical care education and research and our mission is to provide high-quality accessible clinical care train the future leaders of primary care and conduct cutting-edge research across a wide variety of disciplines including health outcomes related to socioeconomic and ethnic factors. DGIM has more than 80 faculty almost 45 MSPs/VCPs/post-doctoral trainees over 73 learners and 150 staff (both Campus and Health) and we serve more than 25000 diverse patients with expenditures over $33M.

Project Analysis and Implementation Monitoring

Applies professional or research concepts to perform analysis of data and systems pertaining to moderately complex projects policies initiatives processes and/or functions.

• Monitor implementation progress across participating clinics.
• Analyze implementation workflows and operational processes.
• Track project milestones and deliverables.
• Identify implementation issues and recommend process improvements.

Data Collection Analysis and Reporting

Gathers and assembles analytical and factual data on assigned problems and issues to prepare reports and/or analyses summarizing information on the assigned issues and commenting on other significance for internal and external constituents.

• Coordinate feedback collection from clinic staff stakeholders and advisory council members.
• Compile implementation metrics and project status information.
• Prepare implementation summaries and progress reports.

Document and Program Material Development

Prepares edits and modifies documents including research reports manuscripts presentations and proposals.

• Prepare meeting agendas and minutes.
• Develop and edit training materials.
• Assist with patient-facing educational materials.
• Update workflows communication tools presentations sponsor reports and project documentation.

Stakeholder and Meeting Coordination

Using subject-matter knowledge collects and prepares information for use in discussions and meetings with internal and external constituents.

• Schedule and prepare meetings for the Principal Investigator project leadership team Patient and Community Advisory Council clinic site champions Population Health and operational partners.
• Prepare meeting materials and briefing documents.

Implementation and Operational Analysis

On a project basis performs analytical studies on a variety of policies research initiatives programs and issues.

• Support implementation planning across participating clinics.
• Evaluate implementation approaches throughout the pre-implementation implementation maintenance and closeout phases.
• Analyze operational barriers affecting project implementation.

Project Coordination

Provides a variety of analytical duties in support of a function research initiative program and/or organizational unit.

• Coordinate day-to-day project logistics.
• Maintain project documentation.
• Support clinician and staff engagement activities.
• Assist with implementation coordination across project partners.

Program Planning and Development

Participates in administrative/research policy and program project planning and development.

• Participate in implementation planning activities.
• Support development of clinic workflows and operational procedures.
• Assist with planning implementation timelines and project activities.

Program Recommendations and Improvement

Provides recommendations and guidelines for programs/initiatives.

• Recommend improvements to implementation processes workflows training materials stakeholder engagement activities and communication tools based on project findings and stakeholder feedback.

Program Collaboration

Coordinates program planning and collaboration with program/project staff.

• Coordinate collaboration among faculty investigators clinic site champions Population Health operational partners community advisors and research staff.
• Help ensure implementation activities are completed on schedule throughout all project phases.

Required Qualifications

• Working knowledge of common organization research-specific and other computer application programs.
• Proficient in communication and interpersonal skills to communicate effectively both verbally and in writing.
• Proficient in the ability to use discretion and maintain confidentiality.
• Demonstrates ability to use sound judgment in responding to issues and concerns.
• Demonstrates ability to analyze research and synthesize large amounts of information with strong attention to detail.
• Proficient in multitasking with demanding timeframes.
• Working knowledge of applicable policy analysis techniques.
• Experience and proven proficiency with a suite of Microsoft 365 apps including but not limited to Excel Forms Outlook SharePoint Teams Word etc.
• Proficiency with survey and data collection platforms such as Qualtrics REDCap and/or Smartsheet.
• Experience in health care delivery implementation science population health primary care obesity treatment chronic disease management or related research/program area.
• Knowledge of administrative budgetary operational and program management principles and practices.
• Project Management skills including the ability to manage timelines deliverables stakeholders competing priorities and operational dependencies.
• Ability to think creatively and independently about complex operational and implementation challenges.
• Ability to work collaboratively with faculty clinicians operational leaders analysts administrative staff patient/community advisors and external stakeholders.
• Previous experience assessing program effectiveness and recommending changes to content workflows policies procedures or implementation strategies.
• Commitment to equity patient-centered care and improving access to evidence-based treatment.

Preferred Qualifications

• Experience with UCSF Health Systems EPIC/APeX workflows EHR-based registries dashboards or patient outreach systems.
• Experience supporting PCORI-funded projects implementation science studies pragmatic trials quality improvement programs or community-engaged research.
• Experience coordinating stakeholder engagement patient advisory councils or community advisory groups.
• Experience in population health primary care operations obesity medicine chronic disease management behavioral health or lifestyle intervention programs.
• Experience supporting multilingual or culturally adapted health care programs.
• Experience with survey administration qualitative interviews implementation evaluation data tracking or program reporting.
• Experience supporting grant budgets and sponsor reports.
• Experience in academic writing including experience in drafting and editing manuscripts white papers research reports and grant proposals.
• Experience in program evaluation and improvement.

Required Education

• Bachelors degree in a related area and one or more years of relevant experience and/or equivalent experience/training.

Preferred Education

• Masters degree in public health health care administration implementation science clinical operations population health research administration or research area (e.g. MPH MS MA); or equivalent combination of education and experience.

Licenses

N/A

Certifications

None listed.