PC Technician

IDS believes in resolving conflict building innovative approaches to do so. Combining operational expertise with an intimate understanding of todays greatest challenges we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government military nonprofit and public-sector clients.

Fort Bragg NC

Please note candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.

IDS is seeking a PC Technician to support enterprise IT operations and end-user support requirements. The selected candidate will assist with system maintenance workstation configuration troubleshooting and IT support activities while supporting Army and Joint Mission Command system requirements.

Provide IT support in an Enterprise environment.

Troubleshoot system hardware and software.

Configure and validate network workstations.

Document and query reported incidents.

Support IT system operation maintenance and security.

Support Army and/or Joint Mission Command system interoperability requirements.

Secret clearance.

Associate degree in an IT related field or four years professional experience.

Current certification that meets the requirements for the DCWF Client Systems Technician (411) at the Basic proficiency level.

Demonstrated knowledge of computer networking concepts and protocols.

Demonstrated knowledge of cyber threats and vulnerabilities.

Demonstrated knowledge of basic physical computer components and IT architecture.

Demonstrated knowledge of IT system operation maintenance and security.

Demonstrated knowledge of troubleshooting system hardware and software.

Demonstrated knowledge of configuring and validating network workstations.

Demonstrated knowledge of documenting and querying reported incidents.

Knowledge of interoperability of Army and/or Joint Mission Command systems.

Experience providing IT support in an Enterprise environment.

Competitive Hourly Pay

Benefits

Employee may be required to occasionally lift and/or move moderate amounts of weight typically less than 20 pounds but may vary depending on the position. Regular and predictable attendance is essential.

Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status and any other characteristic protected by federal state and local law.

If you are unable to apply through the portal and need to speak to someone about necessary accommodations to apply please email and we will follow up with you. Do not submit resumes and applications through this email.