PC Specialist 2 (4906-02)
Cincinnati, OH - USA
Job Summary
- Starting Pay: $26.29 an hour PC Specialist 2/ $23.59 an hour PC Specialist 1
- Generous Paid Time Off:11 Paid Holidays three weeks of vacation in the first year immediately accruing paid sick time and paid parental leave.
- Ohio Public Employee Retirement System which includes 14% Employer Contribution and a defined benefit option.
- Highly Competitive and Comprehensive Benefits Package: Medical HRA Dental Vision Employer-Paid Life Insurance Long-Term Disability Tuition Reimbursement Public Service Loan Forgiveness Eligibility Free On-Site Parking Wellness Incentives robust Employee Assistance Program access to Free Medical and Rx through Marathon Health plus expansive Behavioral and Mental Health Resources and More!
- Provides specialized technical support for departments under the Board of County Commissioners personal computers peripheral equipment (e.g. monitors hard drives interface cards printers etc.) and PC-based applications and operating system software.
- Assists personnel with installation configuration and ongoing usability of system hardware and software.
- Provides Tier 2 technical support for the most complex and unusual problems to identify and implement corrective action.
- Assess infrastructure and assists in the implementation of procedures policies and practices for technical applications including workstation security virus/intruder protection
- May assist manager with vendor coordination and management of Tier 2 level support and system administration of server systems and network devices located in the departments.
- Oversees installation testing repairs and corrective action of other LAN devices including but not limited to other computer peripherals; systems; repair and maintenance of laptops printers operating systems or application software.
- Associate degree in computer science/electronics.
- one (1) year of progressive experience in PC technical support
- or four (4) years of progressive education and/or experience in PC technical support
- demonstrated expertise with Windows operating systems Active Directory and the MS Office suite
- Microsoft 365 Administrator and CompTIA A certification must be obtained within 12 months.
- Drivers License issued by the state of residency
- must be able to maintain a flexible schedule and willing to work overtime
- must be willing to support agency satellite office
- required to carry a cell phone
- Associate degree in computer science/electronics
- Or three (3) years of directly related experience in PC technical support.
- Working knowledge and/or experience with a variety of business software packages. including Windows operating systems or MS Office suite applications.
- Must obtain Comp TIA A Certification upon completion of probationary period.
- Must be able to maintain a flexible schedule and willing to work overtime.
- Must be willing to support agency satellite office.
- Required to carry a cell phone.
- 800 Broadway Cincinnati Oh. 45202
- 40 hour work week generally between core hours of 7:30-5:30
Required Experience:
IC
About Company
Welcome to Hamilton County, Ohio – the home county of the Greater Cincinnati region. Like our namesake, Alexander Hamilton, we have a feisty spirit that has helped leave our indelible mark on America. You’ll see our strong Midwestern values- tough, hardworking, and polite- in the pe ... View more