Payments and Digital Solutions Manager
Job Location:
Meridian, ID - USA
Monthly Salary:
Not provided by the employer
Posted:
19 August 2026 (5 days ago)
Application Deadline:
16 November 2026
Vacancies:
1 Vacancy
Job Summary
SUMMARY
The Payment and Digital Solutions Manager is responsible for leading the evaluation design implementation and enhancement of payment and digital banking solutions that support Sunwest Banks growth objectives and evolving client needs. This role serves as the lead for payment modernization initiatives partnering closely with Operations Information Technology Treasury Management Relationship Management Compliance Risk Management and Executive Leadership to identify opportunities evaluate vendors implement technology solutions and establish operational controls.
The Solutions Manager will drive the advancement of the Banks payment and digital ecosystem including emerging technologies and payment rails such as international payments faster and real-time payments stablecoin-enabled solutions digital treasury services and future payment innovations. This individual will serve as a subject matter expert and project leader ensuring successful implementation of strategic initiatives while balancing innovation client experience operational efficiency regulatory compliance and risk management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategic Leadership & Innovation
- Participate in creation of a strategic roadmap for payment modernization and digital banking capabilities.
- Identify opportunities to enhance client experience operational efficiency revenue generation and competitive positioning through innovative payment and digital solutions.
- Monitor industry trends evolving technologies regulatory developments and competitive offerings to recommend strategic initiatives.
- Evaluate emerging payment rails networks technologies and fintech partnerships for potential adoption.
Project & Program Leadership
- Lead end-to-end implementation of strategic payment and digital banking initiatives.
- Develop business cases project plans cost-benefit analyses and executive recommendations for proposed solutions.
- Establish project milestones success metrics governance structures and reporting mechanisms.
- Drive initiatives through completion while managing competing priorities and stakeholder expectations.
- Facilitate organizational change management training and communication efforts related to new solutions.
Vendor Evaluation & Relationship Management
- Lead vendor identification evaluation due diligence selection contract negotiations and ongoing relationship management.
- Coordinate demonstrations proof-of-concepts pilot programs and implementation planning activities.
- Partner with Legal Compliance Information Security Risk Management and Information Technology teams during vendor evaluations.
- Monitor vendor performance and ensure service levels support organizational objectives.
Payments & Digital Solutions Development
Lead initiatives involving:
- Faster or real-time payments
- International Payments and Cross-Border Payment Solutions
- Stablecoin and Digital Asset Payment Solutions
- Treasury Management Enhancements
- Online and Mobile Banking Capabilities
- Commercial Payment Services
- Embedded Banking and API-Based Solutions
- Digital Account Opening and Client Onboarding Solutions
- Emerging Payment Technologies
- Evaluate opportunities to expand payment capabilities and improve payment processing efficiency.
- Partner with business lines to identify unmet client needs and develop innovative solutions.
Risk Management & Governance
- Collaborate with Compliance Risk Management Information Security Fraud Prevention and Operations teams to identify and mitigate risks associated with new products services vendors and technologies.
- Develop implementation frameworks policies procedures controls and monitoring programs supporting new solutions.
- Ensure solutions meet regulatory requirements network rules and internal risk management standards.
- Participate in risk assessments vendor management reviews audits and examinations related to implemented solutions.
- Establish metrics and reporting to monitor performance risk exposure and adoption rates.
Cross-Functional Collaboration
Partner with:
- Sales Leadership
- Operations Teams
- Information Technology
- Compliance
- Risk Management
- Information Security
- Finance
- Marketing
to evaluate opportunities prioritize initiatives and support successful implementation efforts.
- Facilitate alignment between business objectives technology capabilities operational requirements and regulatory expectations.
- Present recommendations project updates and strategic initiatives to senior management and executive committees.
ADDITIONAL RESPONSIBILITIES
- Maintain deep expertise in payment systems digital banking capabilities industry regulations and emerging financial technologies.
- Participate in industry groups conferences and professional organizations to maintain awareness of industry developments.
- Demonstrate professionalism leadership accountability and a commitment to continuous improvement.
- Maintain high standards of quality work attendance and appearance.
- Adhere to all company policies procedures and regulations.
- Perform additional duties as assigned related to the position.
SUPERVISORY RESPONSIBILITIES
This position is not responsible directly managing people; however primary responsibilities include leading cross-functional initiatives and influencing stakeholders across multiple departments.
MINIMUM QUALIFICATIONS
- Bachelors degree in Business Finance Information Systems Technology Management or a related field preferred.
- 7 years of experience in banking treasury management payment systems financial technology digital banking product management or related financial services roles.
- Demonstrated experience leading complex technology implementations and cross-functional projects.
- Strong knowledge of:
- ACH
- Wire Transfers
- Card Payments
- Real-Time Payments
- Treasury Management Services
- Digital Banking Platforms
- Core Banking Systems
- Payment Network Operations
- Experience evaluating and managing third-party vendors and technology providers.
- Knowledge of banking regulations payment network rules risk management practices and vendor management standards.
- Strong analytical organizational project management and problem-solving skills.
- Excellent communication and presentation skills with the ability to engage executives business leaders and technical teams.
- Ability to navigate ambiguity build consensus and drive initiatives to successful completion.
- Entrepreneurial mindset with a demonstrated ability to identify opportunities and execute strategic initiatives
- Occasional travel required
COMPETENCIES:
- Strategic Thinking
- Innovation
- Technology Acumen
- Project Leadership
- Change Management
- Risk Management
- Vendor Management
- Business Partnership
- Communication
- Initiative
- Decision Making
- Results Orientation
- Collaboration
- Problem Solving
PHYSICAL DEMANDS: In general the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
- Standing walking and squatting less than fifty percent of the work shift
- Required to lift move and carry up to 40 pounds
- Ability to read count and write to accurately complete all documentation and reports
- Must be able to see hear and speak in order to communicate with employees and other clients
- Specific vision abilities include close vision distance vision peripheral vision depth perception and ability to adjust focus
- Manual dexterity required using hands to finger; handle feel and type; reach with hands and arms
(Check the box that applies by double clicking on the box.)
Sedentary: Limited activity no lifting limited walking
Moderate: Mostly standing walking bending frequent lifting
X Light: Office work some lifting bending stooping or kneeling walking
Arduous: Heavy lifting bending crawling climbing
WORK ENVIRONMENT: In general the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
- The workspace is clean orderly properly lighted and ventilated with the proper safety compliance
- Noise levels are considered moderate
Sunwest Bank Is an Equal Opportunity Employer
Sunwest Bank works with staff members and customers without regard to race ancestry national origin sex marital status age religion medical condition handicap disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program.
Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter and it is intended that Sunwest Bank through the purposeful efforts of its employees and officers are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.
Attend and complete all required classroom computer-based web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Banks Code of Ethics and Conduct. Each employee is also expected to maintain an awareness of the laws regulations internal policies and procedures that are appropriate for his/her position
Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.
Required Experience:
Manager
About Company
Sunwest Bank is an entrepreneurial business bank built for entrepreneurs by entrepreneurs. Find bank accounts, financing, HSA and more banking services.