Patient Service Specialist

Baylor Scott & White Institute for Rehabilitation

Southlake TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Per Diem

(As Needed)

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage:

Southlake Grapevine Keller Argyle Coppell Flower Mound area

Looking for a PRN Float. Preferred candidate is organized detail oriented flexible and able to work well with others or independently. A self-starter that can provide outstanding customer service and get things done. We process referrals schedule patients complete the intake process & data entry insurance verification authorizations and review of benefits with patients copay collection arriving and scheduling patients billing reports closing report and other task as needed.

• Coordinates patient appointments working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance obtaining required authorizations before patient visit and explains benefits financial responsibilities billing and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients other department and physicians.
• Maintains office orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare medical or dental office administration

#BSWIR-Outpatient

Equal Opportunity Employer including Disabled/Veterans