Patient Service Representative-Neurology

Medical Group Practices

Clerical/Administrative Support
Req #: 92168

Summary:

Day shift 8am 4:30pm or 8:30am 5pm M-F

MaineHealths Neurology Department is seeking a detail-oriented collaborative and patient-centered Patient Service Representative (PSR) to join our fast-paced high-volume outpatient practice in Scarborough. Our clinic sees up to 200 patients per day and the PSR is a patient-facing position that plays a crucial role in supporting smooth daily operations by managing patient check-ins patient registrations and a wide range of administrative and patient service needs.

This position sits at the front desk and serves as a primary point of contact for patients families and visitors.

The Patient Service Representative (PSR) role will greet patients answer telephones schedule appointments and perform other overall general office duties as assigned.

Required Minimum Knowledge Skills and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave flexible work options student loan assistance professional development opportunities and well-being resourcesso you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our offer of employmentwill depend onqualificationssuch asskills relevant experience education certificationsand otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay MaineHealth offerscomprehensivebenefits recognition programs career growth opportunities andwhere applicableshiftdifferentials or other incentives.

If you have questions about this role please contact

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Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maines Employer Surveillance Statute prospective care team members are notified that MaineHealth may monitor collect record review or retain information related to the use of its systems networks applications files data communications platforms (including notified recordings) smart badges building access company vehicle GPS data business calls and workplace security cameras.