Patient Service Representative

As our Patient Service Representative you will provide comprehensive clerical/office support within a physician clinic encompassing reception telephone medical records charge entry referrals and information retrieval.

Every day you will facilitate communicate and collaborate with the healthcare team and patient/family to identify and meet their physical emotional and spiritual needs ensuring quality patient care and operational efficiency.

To be successful in this role you will possess strong organizational and clerical skills meticulous attention to detail in medical record management and charge entry excellent communication abilities and a commitment to patient-centered care and our organizational mission/core values.

• Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality service with the understanding that the provision of quality medical care requires active teamwork and professional conduct.
• Verify accuracy and update all demographic data in the electronic health record and identify communication and financial barriers; contribute to the patient plan of care in collaboration with the interdisciplinary team if barriers are identified.
• Accurately gather and process all necessary information and data to complete all requirements in medical records referral billing and any medical treatment purposes.
• Schedule and confirm patient appointments and revise appointments as needed.
• Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents. Obtain and process appropriate payments at time of service.

$400/month Summit County housing stipend available for full time residents of Summit Park Eagle Grand Clear Creek Lake and Chaffee Counties. Must work at least 80% physically on-site at a CommonSpirit Mountain Region site in Summit County and full time or part time status (PRN ineligible). More details available upon offer.

• High School Diploma or GED
• Previous work experience with basic office and computer skills filing telephone answering reception and basic knowledge of computer software

Preferred

• Knowledge of medical terminology and medical insurance payers

St. Anthony Summit Hospital is a Level III trauma center serviced by Flight For Life Colorado. We are nationally recognized as a multiple-time recipient of the Press Ganey Guardian of Excellence Award for Patient Experience and we were named a Top 100 Hospital in the U.S. by IBM Watson Health in 2018. We also are a Pathway to Excellence-designated hospital recognized by the American Nurses Credentialing Center as being one of the best hospitals for nurses to work. We provide a full range of medical specialties and health care services to Summit County and the surrounding region including surgical emergency/trauma critical care birth center orthopedics breast care digital mammography breast MRI radiology and imaging infusion therapy nuclear medicine cardiology oncology Summit Sleep Disorders Center Ear Nose and Throat (ENT) gastroenterology and Total Joint Replacement. We proudly provide convenient care where you live work and play - thats why visitors and residents alike can count on us for emergent and urgent medical addition to 24/7 Level III emergency care at St. Anthony-Summit Hospital in Frisco we have three emergency mountain clinics at the base of the Breckenridge Copper Mountain and Keystone resorts as well as urgent care and primary care available from CMG High Country Healthcare clinics in Frisco Breckenridge and Silverthorne.