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Patient Service Coordinator

Sentara Hospitals

Job Location:

Norfolk, MA - USA

Monthly Salary: Not provided by the employer

Posted: 18 July 2026 (30+ days ago)

Application Deadline: 26 October 2026

Vacancies: 1 Vacancy

Job Summary

City/State

Norfolk VA

Work Shift

First (Days)

Overview:

Sentara Dedicated Care Center - Internal Medicine - Concierge Practice is now hiring a full-time Patient Service Coordinator in Norfolk VA!

Hours

Monday - Friday dayshift.

Overview

What makes theDedicated Care Center uniqueWe areSentaras only internal medicine concierge practice. We pride ourselves in being able to dedicate more time to spend with our patients by having smaller panel sizes. We offer weekday office hours (which means no weekends)potential for staff to earn monthly incentives and each staff member has their own personal office!

As a Patient Service Coordinator with the DCC you build relationships with patients physicians and co-workers by providing world class service and would be the first point of contact/ ambassador for concierge patients. Utilize sales skills to retain patients within the practice. Maintain superior patient-provider relationships with the highest quality of care coordination and provide service that ensures patients needs are met and expectations are exceeded. Continuously work to improve quality efficiency & service in all areas of practice with attention to balancing health related and financial conversations to keep copays and membership fees up to date. You will find that teamwork is exceptional with everyone working together to ensure the best care for our patients.

Education

HS Diploma (Required)

Experience

Healthcare experience (Required)

Keywords: Patient Service Coordinator Talroo-Allied Health Medical Office

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.

Required Experience:

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