Patient Service Coordinator Baltimore MD

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.



Type
Temporary Full Time

Overview

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because its one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses physicians and allied health professionals in the world. Directly or indirectly youll have exposure to cutting-edge technology and groundbreaking medical research.



Location: 5200 Eastern Avenue

Hours: Monday-Friday 8:30a-5:00p

Pay rate: $24


Responsibilities

The Patient Service Coordinator (front desk) is responsible for checking in patients for their appointments checking out patients and assigning a follow up appointment if necessary verifying insurance collecting payments processing referrals and answering phones. The PSC is also responsible for assisting providers as needed.


Provide friendly courteous and confidential assistance to patients and their family members/representatives.
Follow HIPPA guidelines at all times.
Use EPIC system for patient registration scheduling check-in check-out processing referrals and to communicate patient messages to providers. Input insurance information accurately.
Handling in-basket messages sent to the Front Desk Pool and in a timely fashion.
Check Right-fax and forward to proper provider/staff. Send faxes through Right-fax. Scan appropriate faxes into patient record in Epic.
Schedule pre-op appointments and make sure the orders from referring providers have been received.
Fill vacant appointment slots due to cancellations.
Verify Medical Assistance eligibility via the Electronic Verification System (EVS).
Verify all other insurances using RTE in EPIC.
Check eligibility for grant patients prior to arriving patient for visit.
Verify demographic information (address and phone number) and insurance information at each visit and make necessary corrections.
Scan picture ID and insurance card into EPIC at first visit and verify at all subsequent visits.
Call insurance company if information on insurance card is incorrect.