Patient Service Center Assistant
Austin, TX - USA
Job Summary
Job Functions Duties Responsibilities and Position Qualifications:
Were not just a workplace - were a Great Place to Work certified employer!
Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Youve got a passion for patient care. Youre personable professional and able to multitask. Youre also looking for great benefits the support of an all-star team and an opportunity to grow your career.
Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours
This opportunity is full-time during first shift.
In this role you will:
Greet and check in patients as they enter the Patient Service Center.
Answer the phone and direct calls as needed in a timely manner.
Enter patients accurately into the laboratory computer systems.
Provide a high level of customer service.
Assist Phlebotomists with gathering tubes and supplies needed for drawing patients.
Champion safety compliance and quality control.
All you need is:
High School Diploma or equivalent
A valid drivers license and an excellent driving record for the past three years.
Excellent communication skills
Ability to work in a fast-paced environment
Basic computer and data entry skills
Bonus points if youve got:
2 years of customer service experience
Well give you:
Appreciation for your work
A feeling of satisfaction that youve helped people
Opportunity to grow in your profession
Free lab services for you and your eligible dependents
Work-life balance including Paid Time Off and Paid Holidays
Competitive benefits including medical dental and vision insurance
Help saving for retirement with a 401(k) that includes a generous company match
A sense of belonging we are a community!
We also want you to know:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Laboratory OperationsCompany:
Clinical Pathology Laboratories Inc.Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Junior IC