Patient Scheduler
Job Location:
Houston, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
AtMedCare Pediatric we believe exceptional care starts with exceptional people. We provide personalized one-on-one pediatric therapy and ABA services designed to help children reach their full potential. By partnering closely with families and supporting our therapists we create meaningful lasting outcomes for every child we serve.
We are seeking aPatient Schedulerto join our team and play an important role in coordinating care for our patients and families. This position is responsible for managing patient and therapist schedules communicating with families and ensuring appointments are coordinated efficiently and accurately.
The ideal candidate is organized energetic professional and comfortable working in a fast-paced healthcare environment with a high volume of calls and scheduling needs.
- Coordinatepatient and therapist schedulesto support consistent and efficient care.
- Develop and maintain organized scheduling systems to maximize appointment availability.
- Contact families regarding schedule changes appointment confirmations and other scheduling needs.
- Answer screen and return phone calls emails and voicemail messages promptly and professionally.
- Coordinate therapist call-ins coverage and communication with appropriate staff.
- Complete and track required patient consent forms prior to or at the time of the initial evaluation.
- Assist with front desk responsibilities as needed including answering phones checking patients in and collecting co-pays.
- Communicate effectively with families therapists and administrative staff to resolve scheduling issues and support a positive patient experience.
Required:
- 2 years previous experience in pediatric healthcare therapy or patient scheduling.
- Comfortable managing ahigh volume of calls and scheduling requests.
- Strong organizational communication and multitasking skills.
- Excellent customer service and professional communication skills.
- Ability to work independently and collaboratively as part of a team.
- Energetic goal-oriented self-motivated and dependable.
Preferred:
- Bilingual in English and Spanish.
- Bachelors degree or equivalent combination of education and experience.
- Full-Time: MondayFriday 9:30 AM6:00 PM
- Paid Time Off and Paid Holidays
- Comprehensive Healthcare Benefits: Medical Dental Vision Short- and Long-Term Disability
- 401(k) Plan
- Employee Referral Bonus Program
- Mentorship Program & Career Growth Opportunities
About Company
MedCare Pediatric Group is home to pediatric Clinic-Based Therapy, In-Home Therapy, and In-Home Nursing Services - all in one place. We serve families in need of Occupational Therapy, Physical Therapy, Speech Therapy, ABA Therapy, Autism Services, and Nursing Services with the highest ... View more
