Patient Registration Clerk Full Time

2nd shift: 10:30am-7:00pm

What are the Minimum Skills Experience and Educational Requirements

• High school graduate with courses in business and computers.
• Ability to read write and speak the English language effectively.
• Must have excellent communication and customer service skills.
• One year of medical office experience preferred with understanding of medical and insurance terms.
• Must be able to type 50 wpm error-free.
• Experience with computer copy machine fax and other office equipment preferred.

What are the Essential Job Functions and Responsibilities

• Participates communicates interacts and assists patients the public and co-workers (inter and intradepartmental) in fulfilling job responsibilities.
• Maintains established departmental polices and procedures standard work objectives quality management program safety and infection control standards.
• Registers patients for multiple hospital services entering complete and accurate information at all times while providing follow through in regular daily work and routine.
• Knowledgeable and compliant with insurance requirements including pre-certification and authorization.
• Demonstrates excellent customer service when answering the department phones.
• Familiar with all department and hospital forms obtaining signatures when necessary. Capable of offering assistance in answering questions from patients pertaining to hospital forms.
• Have ability to count and balance cash funds and write appropriate and accurate receipts. Provide assistance in going to patients bedside to collect and itemize valuables to secure in the safe in-patient registration and return them when requested by the patient or representative.
• Maintains department records reports and files as required.
• Maintains confidentiality of patients employees and visitors according to hospital policies and procedures with no violations.
• Enhances professional growth and development through participation in educational programs current literature memos department manuals and inservice meetings.
• Must be flexible adaptable and capable of making appropriate judgment calls in a variety of situations and /or emergencies.
• Ability to multi-task while remaining calm organized professional and friendly to patients co-workers visitors and medical staff.
• Performs other duties as assigned by Management.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.