Patient Navigator

Patient Navigator
Dept of Genetic-Genomic Med

The Patient Navigator will:

Triage phone/email inquiries; assist with pre-authorizations; maintain communication with various labs and insurances; and coordinate and schedule follow-up appointments.
Confirm all pertinent information has been received prior to scheduled appointments and prepare patient charts and test requisitions as needed. Follow through on send-outs and test ordering.
Track all testing studies and consultations; organize test results and assist with notifying patients/providers of negative test results as needed. Coordinate send-out of completed clinic summaries and result reports to families/providers.
Act as a liaison to facilitate communication with and execute various requests from internal and external providers.
Connect patients with Resource Services and/or other hospital resources if necessary.
Perform other duties as assigned (e.g. maintain clinical database).

Requirements:
Minimum of two (2) years of medical office experience patient navigator experience is strongly preferred
Highly-motivated independent thinker and self-starter. Enthusiastic team player who takes initiative.
Excellent organizational planning interpersonal and time management skills. Able to manage multiple projects. Strong follow-up and communication skills necessary.
Requires attention to detail and computer accuracy as pertains to data entry patient scheduling and competence on basic office machines
Knowledge of medical terminology.
Strong attention to detail/follow up skills
Knowledge of Microsoft Office (Outlook Excel and Word)
Bi-lingual (fluent in Spanish) strongly preferred

Salary Range:22.94 - 36.70 USD

We offer competitive base rates that are determined by many factors including job-related work experience internal equity and industry-specific market data. In addition to base salary some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status.

Saint Peters offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure healthy lives now and into the future. Benefits include medical dental and vision insurance; savings accounts voluntary benefits wellness programs and discounts paid life insurance generous 401(k) match adoption assistance back-up daycare free onsite parking and recognition rewards.

You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peters.