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Patient Navigator Lung Nodule Program

HonorHealth


Job Location:

Phoenix, AZ - USA

Monthly Salary: Not provided by the employer
Posted: 29 September 2026 (14 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix AZ 85027

Category:

Patient Services

Shift:

Day

Department:

Cardiovascular Navigation Services
  • Monday - Friday; 8am to 4pm
  • Located at W. Utopia Rd & N. 24th Ave
  • Registration scheduling coordination in cardiology or thoracic experience HIGHLY PREFERRED
  • Previous EMR and excel experience HIGHLY PREFERRED
  • Direct patient communication experience HIGHLY PREFERRED

Great care starts with great people. (Like you.)

At HonorHealth youll find something special. From humble beginnings in 1927 to one of Arizonas largest nonprofit healthcare systems our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

This position acts as a resource for patients families and caregivers and is responsible for coordinating/guiding patients through a comprehensive plan-of-care to overcome healthcare system barriers facilitate timely access to quality health and psychosocial care from diagnosis through all phases of the plan.

ESSENTIAL FUNCTIONS
  • Expedites initiates participates completes tracks and updates the patients plan of care. Communicates effectively with primary care physicians hospitals specialists and post-acute care facilities to schedule appointments and identify and fill gaps of care. Provides follow-up with participating providers to ensure patients follow through with their scheduled appointments. Provides immediate communication with all referring physicians regarding their patients results and coordinates the physicians requests for care.
  • Provides educational and research support and contacts for upcoming appointments business cards directions and patient preparation. Educates patient on availability of resource library psycho-social support treatment resources community resource support family educational resources and financial assistance. Coordinates all necessary referrals for identified services in the plan of care for the patient. Following call scripts and pre-defined processes to conduct outreach and patient follow up.
  • Responsible for scheduling all exams and other screening services; facilitating insurance verification and communication with referring physicians regarding patients upcoming exams and/or patient concerns. Maintains patient data with various tools and quality reporting processes/documentation. Performs other duties as assigned.

EDUCATION
  • High School Diploma or GED Required

EXPERIENCE
  • 3 years working within a health insurance call center dealing with benefit verification and scheduling or similar experience in a health care setting. Required
  • 5 years working within a health insurance call center dealing with benefit verification and scheduling or similar experience in a health care setting. Preferred

LICENSE AND CERTIFICATIONS

Were all in for your career.


About Company

HonorHealth is a nonprofit health system with 9 hospitals, and hundreds of primary, specialty and urgent care clinics in the Phoenix metro area. Learn more at

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