Patient Logistics RNParamedicEMT-Transfer Center

POSITION PURPOSE

The Patient Logistics RN serves as the primary clinical coordinator for complex patient transitions across the healthcare continuum. This role managesinterfacilitytransfers by integrating advanced clinical assessment situational awareness andrealtimedecision-making to ensure patients are placed at theappropriate levelof care ina timelyand safe manner. Acting as the first clinical point of contact forreferringhospitals providers and healthcare facilities the RN evaluates patient acuity determinesappropriate clinicalpathways andanticipatespotential risks during transfer or transport.

ThePatient LogisticsRN functions as a critical communication hublinking referring providers accepting clinicians receiving units transport teams and family membersto ensureaccurate comprehensive and clinically relevant information flows between all parties. This role requires strong clinical judgment rapid prioritization skills and the ability to navigate bed capacity constraints operational limitations and emergent care needs.

Through diligent attention to regulatory requirements specifically EMTALA and other transfer-related standards thePatient LogisticsRN upholds patient safety compliance and continuity of care. Byoptimizingresourcesadvocating forpatients andfacilitatingefficient transitions this role significantly influences patient outcomes throughput performance and overall healthcare system efficiency.

ESSENTIAL FUNCTIONS

• Knows understands incorporates anddemonstratesthe Trinity Health Mission Vision and Values in behaviors practices and decisions.

• Facilitates and coordinates patient transfers between healthcare facilities departments and units to ensuretimely safe andappropriate transitionsof care.

• Performs rapid clinical assessments of transfer requests todeterminepatient acuityappropriate levelof care andservice line support.

• Communicates clearly and professionally with physicians nurses transport teams and staff at sending and receiving facilities to ensure complete andaccurateclinical information exchange.

• Manages multiple concurrent phone interactions and prioritizes tasks effectively to minimize delays in patient movement.

• Documents all transfer-related information accurately and thoroughly in electronic health records and transfer management systems ensuring regulatory and EMTALA compliance.

• Coordinates transportation arrangements including ground and air medical transport ensuringappropriate crewlevel equipment needs and patient safety considerations.

• Monitors real-time bed availability and collaborates closely with bed management and operational teams tooptimizeplacement and throughput.

• Serves as a clinical resource to internal and external stakeholdersregardingtransfer processes level-of-care determinations and clinical appropriateness.

• Participates in performance improvement and quality initiatives that support safe efficient and patient-centered transfer operations.

• Demonstratesproficiencywith emergency communication systems (e.g. PULSARA) and activates time-sensitive pathways for conditions such as STEMI stroke trauma or ECMO.

• Anticipates operational or clinical challenges employs critical thinking and escalates issues appropriately tomaintainsafe and efficient patient flow.

• Collaborates in team education and process refinement offering feedback insights and support to enhance departmental performance.

• Onboards orients andmentorsnew staff.

• Performs all other duties as assigned.

• Maintains a working knowledge of applicable Federal State and local laws and regulations Trinity Healths Organizational Integrity Program Standards of Conduct as well as other policies and proceduresin order toensure adherence in a manner that reflects honest ethical and professional behavior.

MINIMUM QUALIFICATIONS

• Graduation from an accredited school of nursing is

• Bachelor of Science in Nursing (BSN) is preferred

• Current Iowa RNlicense or compact RN license recognized but the state of Iowa. IL RN license must be obtained within 12 months of the hiredate

• Minimum of2years of clinical nursing experience

• Critical care emergency or medical-surgical experience preferred

• Must be comfortable operating in a collaborative shared leadership environment

• Mustpossessa personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity HealthandMercyOne