Patient Experience Consultant

City/State

Work Shift

Overview:

Sentara Health is currently hiring a full time day shift Patient Experience Consultant. This will be a shared position between Sentara Williamsburg Regional Medical Center in Williamsburg VA and Sentara CarePlex Hospital in Hampton VA to support Patient Experience for both hospitals. Candidate must be flexible to split their time between both locations as needed

Hours

• Monday - Friday: 8am to 4:30pm

• No weekends No holidays

Overview

The Patient Experience Consultant is responsible for all levels of internal and external stakeholders to champion and manage continual patient experience programming. Responsible and accountable for the daily operations of one or more healthcare service lines of business. Models and leads professional practices consistent with organizational goals of safety customer satisfaction and quality for the areas of expertise.

Education

• Bachelors Level Degree (Required)

Experience

• Three (3) years of previous experience in the following: Project Management Customer Relations and Healthcare (Required)

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Sentara Obici Hospital a 175-bed state-of-the-art facility is located on Godwin Boulevard in Suffolk VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality patient-centered care. As a recognized accredited Primary Stroke Center and Magnet hospital for nursing excellence the hospital specializes in orthopedic and spine heart and vascular advanced imaging gynecological and comprehensive breast services behavioral health maternity weight loss surgery and a heartburn treatment center.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.