Patient Care Coordinator
Job Location:
Slidell, LA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At ValleyWide Hearing Aid Center we are more than a hearing healthcare clinicwe are a trusted partner in helping people reconnect with family friends and the moments that matter most. For years our team has been dedicated to providing personalized hearing care to the Hemet community building lasting relationships and delivering life-changing outcomes for our patients.
We are seeking a compassionate energetic and highly organized Patient Care Coordinator (PCC) to be the welcoming face of our practice. This role is ideal for someone who thrives in a fast-paced medical office environment loves building relationships and takes pride in providing exceptional patient experiences from the first phone call through ongoing care.
If you have experience managing a busy medical office enjoy helping people and want to be part of a practice that truly makes a difference in patients lives every day wed love to hear from you.
- Greet patients and visitors with warmth and professionalism
- Answer questions about hearing healthcare services and solutions
- Build meaningful relationships with patients and their families
- Ensure every patient feels welcomed valued and cared for
- Schedule and confirm appointments
- Manage and coordinate provider schedules
- Keep daily operations running smoothly and efficiently
- Identify opportunities to improve patient flow and satisfaction
- Check patients in and out
- Collect payments and maintain accurate financial records
- Process insurance information and benefit verification
- Maintain patient charts and documentation
- Track inventory hearing aid orders and repairs
- Complete daily weekly and monthly reporting
- Conduct patient retention and recall activities
- Support community outreach and grassroots marketing efforts
- Track marketing inquiries and referral sources
- Assist with educational events and patient engagement initiatives
Were looking for someone who is:
- Passionate about helping others
- Experienced in a medical office environment
- Highly organized and detail-oriented
- Comfortable multitasking and prioritizing competing demands
- Professional punctual and dependable
- Confident communicating with patients providers and insurance companies
- Motivated by contributing to a growing successful practice
- Excited about making a positive impact on patients quality of life
At ValleyWide Hearing Aid Center youll do more than answer phones and schedule appointmentsyoull play an important role in helping people improve their hearing and reconnect with the world around them.
Every day youll help patients take meaningful steps toward better communication stronger relationships and a higher quality of life. Youll work alongside a caring provider who values teamwork patient-centered care and creating an exceptional experience for every individual who walks through our doors.
Job Type: Part-Time
Schedule:
- 2-3 days a week - Must work Tuesdays and Fridays additional day to be agreed upon with hiring manager.
- 8:00 AM 4:30 PM
- 24 hours per week
- No evenings or weekends
Location: Hemet California
Compensation: $20.00 $21.00 per hour
- Pay based on experience and qualifications
- Monthly bonus opportunities
- Serve as the first point of contact for patients and prospective patients
- Schedule appointments and manage provider calendars
- Conduct patient retention and follow-up calls
- Check patients in and out of appointments
- Collect payments and maintain accurate financial records
- Process insurance claims and benefit verification
- Coordinate hearing aid orders repairs and inventory
- Maintain patient charts and electronic records
- Prepare reports and respond to home office requests
- Assist with marketing physician outreach and patient education initiatives
- Open and close the office daily
- Maintain a professional and welcoming reception area
- Support training of front-office staff when needed
- Minimum 10 years of medical office healthcare administration or patient coordination experience
- High school diploma or GED
- Front desk medical office experience
- Strong computer and technology skills
- Excellent customer service and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational and problem-solving abilities
- Hearing healthcare audiology ENT or medical specialty practice experience
- Insurance verification and claims processing experience
- Experience working with EMR systems and scheduling software
- Sales patient retention or treatment acceptance experience
- 401(k) with company match
- Employee discounts
- Monthly performance bonus opportunities
- Supportive team environment
- Meaningful work that changes lives
Join ValleyWide Hearing Aid Center and become part of a team that helps people hear better connect more fully and live life with confidence. We look forward to meeting you!
Beltone hires those who are passionate about the hearing care industry and dedicated to making a difference. Join the Beltone Team today and see the unlimited possibilities for your career.
We are an Equal Opportunity Employer.
#LI-Beltone
Required Experience:
IC
About Company
Founded in 1940, Chicago-based Beltone is a global leader in hearing health care. One of the largest manufacturers of hearing instruments, Beltone products are sold in the United States, Canada and over 50 countries worldwide. In addition to providing outstanding service and suppor ... View more
