Patient Care Coordinator

RST Recruitment

Job Location:

San Francisco, CA - USA

Monthly Salary: $ 90000 - 100000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Patient Care Coordinator with an active LVN license and 2 years of experience in healthcare startups to join a fast-growing surgical navigation company thats redefining how self-insured employers manage surgical spend. Youll be the first point of contact for patients guiding them through enrollment and coordinating their care journey all while leveraging cutting-edge AI tools in a tight-knit high-performing team.

What will you be doing

Making 50-75 outbound cold calls per week to engage and enroll eligible patients into their surgical benefit
Managing a caseload of patients through onboarding eligibility verification and medical record collection
Coordinating handoffs between patients nurses providers and the operations team
Contributing to AI scripting and process improvement by sharing insights from patient interactions
Working closely with the executive team on business metrics and operational improvements

Key Requirements

Active LVN license (any state - this is a non-clinical care navigation role)
Prior remote work experience - must be comfortable working from home 70% of the time
Startup or health tech experience with demonstrated business acumen and comfort with direct feedback
Tech-savvy and genuinely excited about AI - not intimidated by rapidly evolving tools and processes
Based in SF/Bay Area (or willing to commute from as far as Sacramento) and able to be in-office 6 days/month

We are looking for a Patient Care Coordinator with an active LVN license and 2 years of experience in healthcare startups to join a fast-growing surgical navigation company thats redefining how self-insured employers manage surgical spend. Youll be the first point of contact for patients guiding the...