Patient Care Coordinator

About Porch Light Health:

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion respect and honesty. Our team believes that addiction is a chronic relapsing brain disease and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionatePatient Care Coordinatorto join our growing team in a fast-paced dynamic medical setting.

Location:Porch Light Health Clinic in Grand Junction CO Rovering includes the following locations: Montrose Glenwood Springs Rifle Delta Mesa IRT

Responsibilities and Duties:

As a Patient Care Coordinator at Porch Light Health you will be expected to perform a combination ofclinical and administrative tasksto support both our medical team and our patients. Specific responsibilities include but are not limited to:

Booking and Rescheduling Appointments:

Coordinate with patients to schedule and reschedule appointments efficiently.

Managing Prior Authorizations:

Submit and track insurance prior authorizations to ensure timely treatment for patients.

Patient Monitoring and Communication:

Take and record patient vitals perform injections and provide ongoing communication with patients regarding their treatment.

Insurance Liaison:

Act as the primary point of contact for insurance-related questions and issues ensuring proper coverage for patient care.

Provider Communication:

Maintain respectful and professional communication with providers and other medical staff.

Clinic Administration:

Assist with administrative tasks such as managing clinic data filing paperwork maintaining patient records performing injections and ensuring the clinics smooth operation.

Clinic Operations:

Assist in opening and closing the clinic ensuring that all tasks such as facility cleaning and paperwork management are completed efficiently.

Patient Education and Support:

Guide patients through paperwork contracts and medical protocols related to addiction treatment.

Qualifications and Skills:

The ideal candidate will possess the following qualifications and skills:

Proficiency in Google Suite:

Comfortable using Google Docs Sheets and other Google applications.

Experience with EMR Systems:

Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).

Ability to Navigate Multiple Patient Medical Record Platforms:

Capable of learning and adapting to various patient management systems.

Strong Communication Skills:

Able to communicate effectively with patients insurance companies providers and coworkers in a professional manner.

Time Management Skills:

Ability to prioritize tasks and manage time effectively in a busy clinic setting.

Dependability and Reliability:

Must be reliable punctual and willing to travel to multiple rural locations as needed.

Transportation:

Reliable transportation is required for travel between clinic locations.

Job Requirements:

Education:

High school diploma or equivalent.

Experience:

At least 1 year of experience with EMR systems is preferred.

Previous experience in a medical or clinical setting particularly addiction medicine is a plus.

Valid Drivers License

Employment Status:

Full Time 8:00am-4:30pm M-F (Rotational Saturdays)

Work Setting:

In-person at the clinic.

Rover to Regional Clinics

Work Hours:

8-hour shifts 40 hours per week.

Rotating Saturdays required.

Benefits:

Health Dental Vision Life 401K PTO Sick Time

• At Porch Light Health we invest in your futureafter 6 months of employment and as program spots become available youll have the opportunity to enroll in our fully online Medical Assistant (MA) program designed for flexible evening learning. Dont miss your chance to turn a job into a career!

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However if the position has not been filled PLH may keep the application period open longer.

Required Experience:

Junior IC