Patient Account Rep

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare dating back to 1891. Building upon a legacy of compassionate care and innovation our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today as Virginia Mason Franciscan Health we remain deeply committed to healing the whole person body mind and spirit in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services from routine wellness to complex disease management all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health you become part of a team that delivers top-quality professional healthcare in modern well-equipped facilities and contributes to a legacy of service built on collaboration and shared purpose.

As a Patient Account Representative you will be responsible for preparing and processing superbill charges and payments ensuring accurate financial record-keeping.

Every day you will meticulously post these charges and payments to patient accounts and efficiently schedule daily appointments contributing to the smooth operation of patient billing and scheduling.

To be successful in this role you will demonstrate meticulous attention to detail in financial transactions strong organizational skills for scheduling and a commitment to accuracy and efficiency in patient account management.

• Schedules patients for department services including calling patients to set up and confirm scheduled appointments and recording cancellations and rescheduling time slot.
• May be responsible for keeping department specific calendars (physical or electronic) up-to-date and accurate.
• Receives collects verifies records updates and distributes patient medical records demographics and financial information in accordance with FHS standards and guidelines.
• Enters data for patient accounts registration finance and reimbursement functions.
• Prepares intake packet and sends requisite paperwork to appropriate staff providers and departments.
• Collects patient records labs charts and other items necessary for patient appointments.

• Successful completion of an accredited medical terminology course(s) or equivalent on-the-job training and
• two years of related work experience in patient registration insurance verification or related function that demonstrates attainment of the requisite job knowledge skills/abilities.