Patient Access Specialist Cardiology

Inova Fairfax - Cardiology looking for a dedicated Patient Access Specialist to join ourt team. This role will be full-time day shift: Monday- Friday 8:00am-5:00pm.

Inova is consistently ranked a national healthcare leader in safety quality and patient experience.We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health:offering medical dental and vision coverage and a robust team member wellness program.
• Retirement:Inova matches the first 5% of eligible contributions starting on your first day.
• Tuition and Student Loan Assistance:offeringup to $5250 per year in education assistance and up to $10000 for student loans.
• Mental Health Support:offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
• Work/Life Balance:offering paid time off and paid parental leave.

Patient Access Specialist Job Responsibilities:

• Patient Intake Registration & Documentation: Manages complex cases resolves errors confirms authorizations validates and indexes documents.
• Administrative & Technology Operations: Prepares schedules tracks records and navigates multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules resolves issues and identifies contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments tailors messaging and supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
• Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
• Ensures compliance with HIPAA OSHA and other applicable federal and state regulations.
• May perform additional duties as assigned.

Minimum Qualifications:

• Education:High School Diploma or GED
• Experience: 1 year of patient access experience