Patient Access Specialist Cardiac Diagnostics

Inova Cardiac Diagnostics - Fairfax is looking for a dedicated Patient Access Specialist to join the team. This position is full-time Monday-Friday scheduled hours 8:30am-5:00pm. As a Patient Access Specialist you will adhere to Inova Health Systems Service Excellence standards while admitting/scheduling patients conducting insurance verifications and providing financial counseling.

Inova is consistently ranked as a national healthcare leader in safety quality and patient are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits

• Committed to Team Member Health: offering medical dental and vision coverage and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5250 per year in education assistance and up to $10000 for student loans.
• Mental Health Support: offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.

Patient Access Specialist Job Responsibilities:

• Patient Intake Registration & Documentation: Manages complex cases resolves errors
• confirms authorizations validates and indexes documents.
• Administrative & Technology Operations: Prepares schedules tracks records and navigates
• multiple systems efficiently.
• Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
• Financial Counseling: Assesses coverage and initiates financial assistance.
• Insurance & Contract Coordination: Applies payer-specific rules resolves issues and identifies
• contract limitations.
• Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
• Kiosk: Educates patients and reports usage trends on kiosks.
• Patient Communication & Advocacy: Coordinates with departments tailors messaging and
• supports patients.
• Referrals: Validates insurance and tracks referral status.
• Scheduling: Schedules specialty visits and coordinates preparation.
• Transport: Coordinates special needs transport.
• Health Information Management (HIM) Coordination: Resolves minor chart issues and assists
• with release of information (ROI).
• Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
• Can include other duties as assigned.

Minimum Qualifications:

• Education: High School or GED
• Experience: 1 year of patient access experience