Patient Access Representative Rockford

• Week 1: 6:45-3:15 Sunday 6:45-3:15 Thursday 9a-5:30p Friday
  Week 2: 6:45-3:15 Monday 9a-5:30p Thursday 9a-5:30p Friday
  Week 3: 6:45-3:15 Monday 9a-5:30p Thursday 9a-5:30p Friday
  Week 4: 9-5:30 Monday 9a-5:30p Friday 6:45-3:15 Saturday
• Training: The first two weeks of training are M-F 8a-430pm must be able to attend this*

Why Youll Love Working at Trinity Health:

• A great teamthatsupports one another like family
• Day-one benefitsincluding medical dental vision and 403B retirement and even pet insurance!
• Generous PTO paid holidays and aColleague Referral Program
• Tuition reimbursementandstudent loan forgiveness options
• Career growthopportunities across 21 states with Trinity Health

What you will do:

• Provide patient focused customer service.
• Perform outpatient & / or inpatient registration & insurance verification functions;
• Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity payer pre-certifications & referrals.
• Provide general information to hospital users patients families & physician offices

What you will need:

• 1 year customer service experience required
• HS Diploma or equivalent required
• Data entry skills (50 to 60 keystrokes per minute)
• Basic computer skills
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Excellent communication skills (verbal and written).
• Interpersonal skills to work with internal and external customers.
• Accuracy and attentiveness to detail and time management skills.

Nice to have:

• Medical terminology
• Knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits secure necessary authorizations

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.