Patient Access Representative

As our Patient Access Representative you will act as a key contributor to the overall patient experience by leveraging your talent for organization operations and exceptional customer service.

Every day you will create a positive impression for patients family and visitors while pre-admitting admitting and registering. You will interview patients for demographic and financial information verify insurance benefits explain financial requirements collect patient portions and serve as a mentor to new associates.

To be successful in this role you will possess strong organizational and customer service skills meticulous attention to detail in information gathering and financial processes and the ability to effectively communicate complex information while contributing to a positive patient journey.

• Consistently performs the registration process through timely accurate and courteous completion of patient clinical and financial data.
• Utilizes technology to verify and document insurance eligibility of patients accurately efficiently and timely according to established standards.
• Collects patient portion from patients prior to or at time of service (following MSE).
• Obtain signatures verify accuracy of information and scan documents into electronic patient record as applicable.
• Maintains an accuracy rate within the departmental guidelines.
• Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.

• High School Diploma/G.E.D.

Preferred

• Office experience in a healthcare environment medical terminology ability to multitask and prioritizingskills.

Founded in 1976 Holy Cross Hospital - Davis has grown into a 220-bed hospital of choice for the flourishing communities of northern Utah. Over the years we have enhanced our care by offering a broad range of services advanced medical technology and a comfortable convenient patient experience. To meet the needs of northern Utahs growing population we opened a brand-new 16000-square-foot healthcare facility in Roy known as the Weber Campus. The Weber Campus which is convenient for patients in Ogden Roy and other neighborhoods west of I-15 currently offers emergency care radiology mammography and 24/7 laboratory services. Located in the northern portion of the Wasatch Front and only minutes from Hill Air Force Base you can enjoy quick access to Ogden Salt Lake City Antelope Island State Park hiking biking and the beautiful outdoor activities that Utah is known for.