Patient Access Representative II, Baptist Clay
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Job Summary
About Baptist Health
Recognized as a top place to work in health care Baptist Health cares for more patients in Northeast Florida than any other provider ranking as most preferred for more than 30 years. Were Jacksonvilles only locally governed faith-based not-for-profit health system and provide a full spectrum of preventive and specialty care through 200 locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center Baptist Heart Hospital Baptist Neurological Institute and Wolfson Childrens Hospital.
Baptist Clay is hiring a Patient Access Representative II to join our Patient access team in Jacksonville FL.This is a full-time opportunity Saturday - Monday 6:45 am - 7:15 pm.
Patient Access Representative IIJob Responsibilities:
Registers patients accurately and efficiently
Utilization of multiple systems and interfaces
Cross-Trained in order to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually (Collections Palm Scanning etc.)
Possesses a strong understanding of State and Federal regulations including EMTALA AHCA and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines
ExperienceRequirements:
1-2 years Customer Service Experience Required
1-2 years Healthcare experience Required
1-2 years Insurance experience Required
Education &CredentialRequirements:
High School Diploma Required
Primary Location:
Clay - Main BuildingRequired Experience:
Unclear Seniority
About Company
A Joint Commission Certified Healthcare Staffing Organization that provides contracted medical professionals to medical institutions across the entire US.
