Patient Access Rep Rotating Shift

Job Title: Patient Access Representative

Employment Type:Part Time

Shift:20hrs/wk rotating shifts. EOW 3p-11p including one to days during the week 3 p.m.- 11 p.m. Holiday requirements. Per department needs.

Location: St. Mary Medical Center - Langhorne PA

Position Purpose

The primary function of the position is to greet pre-register and/or register patients in a courteous and professional manner verify insurance benefits and check for the necessity of pre-certification authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patients financial responsibility when required. The position is also responsible for providing professional quality customer service timely resolution to customer problems and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients physicians physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.

The PAR I performs outpatient emergency room and / or inpatient registration functions. Provides general information to hospital colleagues patients and families and ensures that patients meet financial requirements. Obtains accurate patient demographic and insurance information to provide timely submission of all encounters as well as provides excellent patient focused customer service. Communicates effectively to service delivery areas to maximize patient flow and customer service.

• Verifies insurance benefits and checks for the necessity of pre-certification authorization and referral.
• Performs medical necessity checks where needed.
• Secures patient signatures for required hospital forms and collection of patients financial responsibility when required.
• Is responsible for providing professional quality customer service timely resolution to customer problems and coordination of services to all customers.
• Functions to communicate revenue cycle related issues to patients physicians physician office staff and other hospital colleagues.
• Rotates into various areas of Patient Access and may work a variety of shifts.
  

Requirements:

• HS diploma or equivalency
• Associate degree (Preferred)
• Minimum one (1) year experience in insurance verification and medical office/hospital customer service
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Position Highlights:

• Comprehensive benefit packages including medical dental vision mental health paid time off 403B educationassistanceand voluntary benefits (pet insurance accident insurance hospitalindemnityand others) available fromthefirstday of employment.
• Work/Life balance with flexible schedules.
• Retirement Savings Program
• Free onsite parking.
• Our mission and core values are what drive each member of Trinity Health to support each other communicate openly and respectfully while embracing a culture that nurtures a healing safe environment for all.
• Referral Rewards Program

St. Mary Medical Centeris a beautiful 53-acrestate-of-the-artfacilitycomprisedof more than 700 physiciansnearly 3000colleagues and 1100 volunteers committed to providing quality care delivered with compassion and . Mary attracts top doctors introducescutting-edgetechnologiesand implements advanced procedures to meet the healthcare needs of the people it serves including thenearly630000residentsof Bucks County.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.