Patient Access Manager
Job Location:
Rutherfordton, NC - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Patient Access Supervisor (Onsite Rutherford NC)
Location: Rutherford Regional Hospital (Lifepoint)
Company: R1 RCM
Lead the Front Door of Healthcare
At R1 were transforming the patient experience and helping healthcare organizations operate more efficiently through advanced technology analytics and automation.
As a Patient Access Manager youll lead a high-impact team responsible for one of the most critical parts of the patient journeyregistration and access. This is a key leadership role where youll influence operations drive process improvements and ensure an exceptional patient experience from the very first interaction.
What Youll Do
This role blends team leadership operational oversight and strategy to improve both patient experience and revenue cycle performance.
Leadership & Team Management
- Lead and develop a team of:
- Patient Access Supervisors
- Administrative Coordinators
- Patient Access Associates
- Provide coaching performance feedback and development support
- Foster a culture of accountability service and continuous improvement
Operations & Process Management
- Oversee daily Patient Access operations across registration and admissions
- Ensure efficient patient flow accurate data collection and proper bed utilization
- Evaluate workflows and identify opportunities to improve performance
Quality Compliance & Accuracy
- Ensure adherence to federal state and hospital regulations
- Oversee billing audit processes and accuracy of patient data
- Maintain compliance with organizational and regulatory standards
Strategy & Continuous Improvement
- Partner with senior leadership and cross-functional teams
- Drive process improvements across the health system
- Implement best practices to enhance service quality and operational efficiency
Budget & Organizational Support
- Manage and monitor departmental budgets
- Support HR-related activities including staffing and performance management
- Represent Patient Access in leadership meetings and cross-functional initiatives
What You Bring
- High School Diploma
- Experience working with patients in a hospital or healthcare setting
- Strong leadership skills with the ability to motivate and guide teams
Preferred
- 3 years of leadership experience in healthcare
- Strong understanding of Patient Access / Revenue Cycle operations
- Experience leading process improvement initiatives
Why This Role Stands Out
- Lead a multi-level team with real operational impact
- Be a key driver of both patient experience and financial performance
- Partner directly with hospital leadership and system-wide teams
- Join a company at the forefront of healthcare transformation
Why R1
At R1 we combine the expertise of a global workforce with advanced technologyincluding AI analytics and automationto make healthcare work better for all.
Youll be part of a team that values:
- Innovation
- Collaboration
- Continuous improvement
- Real impact on patients and health systems
The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.
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Required Experience:
Manager
About Company
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.
