Passport Specialist
Job Location:
Houston, TX - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Consular Affairs (CA) is the public face of the Department of State for millions of people around the is responsible for the welfare and protection of U.S. citizens abroad for the issuance of passports and other travel documentation to citizens and nationals and for the protection of U.S. border security and the facilitation of legitimate travel to the United States.
- Provides expert instruction advice and support to management acceptance agents passport adjudicators and other public contact employees on passport fraud statutes regulations precedents and Departmental anti-fraud policy.
- Participates in management level program planning coordination and implementation collaborating with passport specialists and the National Fraud Program Office on the development of fraud prevention policies and programs.
- Updates coordinates and implements comprehensive region-wide passport fraud prevention program initiatives to protect the integrity of the U.S. passport.
- Assigns reviews and revises the work of passport specialists and other Agency/Center personnel providing both administrative and technical oversight to ensure conformance with established objectives and standards.
- Leads and conducts reviews to detect systemic problems recommends corrective actions and coordinates proposed remedies with passport specialists and fraud program officers to develop and propose Directorate-wide consensus on solutions.
- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Top Secret security clearance.
Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions per 5CFR 300 Subpart F.
Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge skills and abilities to perform the duties of the position.
Qualifying specialized experience may have been gained in work such as developing examining investigating adjudicating or authorizing claims arising under the immigration and/or nationality laws of the United States.
- Experience providing advisory services on regulations and policies governing U.S. passport adjudication and issuance.
- Experience examining legal documentation to detect counterfeit materials and refer suspicious applications to investigative authorities.
- Experience interviewing applicants of suspected passport fraud to gain information and determine legitimate entitlement to a U.S. passport.
In addition applicants experience must also demonstrate that the candidate possesses the following qualities:
- Ability to assign review and supervise the work of others;
- Objectivity and fairness in judging people on their ability and situations on the facts and circumstances;
- Ability to adjust to change work pressures or difficult situations without undue stress;
- Willingness to consider new ideas or divergent points of view; and
- Capacity to see the job through.
This job does not have an education qualification requirement.
To request a reasonable accommodation foradditionaltime on thetimed sections of theassessment pleasesubmityour request using the Request a Reasonable Accommodation button within theAssessment Application.
Forall otherreasonable accommodationsat the U.S. Department of State please contact the Office of Accessibility and Accommodations(OAA)at.
OAAis responsible forreviewing andadjudicatingreasonable accommodation(RA)requests for the Assessment Battery being usedfor this following applies to all RA requests:
RA requestscoveradditionaltime on timed sections only.
Applicantssubmittinga RA request MUST attach supporting medical documentation signed by a licensed treatingmedical provider. The documentation should describe the nature severity and expected duration of the conditionidentifythe relevant medical condition or diagnosis and explain the basis for the requested extension.RA requests that do notcontainsupporting medical documentation attachmentsatthetime ofinitialrequest may be subject to further review.
Note:the following documents do not on their own qualify for automatic approval oftheRA request:Schedule A letters VA benefits lettersorSSA letters.
Applicants MUSTsubmittheir application before the vacancy closes even if pending anaccommodationdecision.
Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.
Applicants will have 48 hours after their RA request isadjudicatedto complete the assessment generated after the allottedtimeframewill not be admissible and the applicant will not be considered further for the vacancy.
If a different type of RA is needed please contact OAA directly at.
- If eligible situational telework agreements may be permitted with supervisory approval.
- Multiple positions may be filled from this announcement. If eligible applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
- Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP):View OPMs CTAP & ICTAP eligibilitywebsite for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority be considered Well-Qualified applicants must: score an85 or above meet Minimum Qualifications and demonstrateproficiencyin some but notall major aspects of the position.
A recruitment incentive may be authorized.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
