Passport And Visa Technician

• Critical Provides administrative support for official passport and visa processing activities for military personnel civilian employees contractors and eligible family members assigned to USCENTCOM.
• Provides administrative support for personnel in-processing and out-processing activities for military personnel civilian
  employees and contractors assigned to USCENTCOM.
• Provides administrative support for sponsorship and newcomer support activities.

• U.S. Citizenship Required
• Males must be registered for Selective Service see
• If authorized PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS you may be subject to completing/signing a CONUS agreement. More information on PCS requirements may be found at: position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Depending on the type of position (competitive/excepted) you are selected for you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
• Position is designated special-sensitive and requires a TOP SECRET (TS) security clearance with eligibility for access to Sensitive Compartmented Information (SCI) other intelligence-related Special Sensitive information or involvement in
• (cont.) Top Secret Special Access Programs (SAP) to fully perform the duties and responsibilities of the position. A non-disclosure agreement must be signed.
• This position has been designated as a Testing Designated Position (TDP) under the Air Force Civilian Drug Testing Program. Illegal drug use by employees in sensitive (special sensitive critical sensitive or non-critical sensitive)
• (cont.) positions presents a clear threat to the mission of USCENTCOM national security and public safety. Therefore incumbent is required to: (a) refrain from the use of illegal drugs and misuse of prescription medication and (b) if requested
• (cont.) submit to urinalysis testing on short notice. Incumbent must pass initial and may be selected for random drug testing.
• (cont.) May be subject to reasonable suspicion testing safety mishap or accident testing. The selectee must sign a statement acknowledging the position occupied is identified as a TDP.
• This position is designated as a key position IAW AFI 36-507. Duties of this position are essential to the accomplishment of wartime/contingency operations.
• (cont.) Incumbents of key positions must be removed from their military recall status if alternative for filling of the position during an emergency are not available.
• This is a Mission Essential (ME) position performing a Mission Critical Function (MCF) which must continue uninterrupted after the occurrence of an emergency
• (cont.) and continued through full resumption of all functions. IAW DoDI3020-42 Defense Continuity Programs.
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
• The employee may be required to work other than normal duty hours which may include evenings weekends and/or holidays.
• Recall to duty may be a requirement of this position. Overtime and/or emergency overtime may be required.

In order to qualify you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions Clerical and Administrative Support Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04 or equivalent in other pay systems. Examples of specialized experience includes knowledge of basic passport and visa processing procedures personnel processing requirements sponsorship support activities records management practices and administrative procedures sufficient to process routine administrative actions maintain records and tracking systems provide procedural information and support command administrative operations.

OR
EDUCATION: Four years of education above the high school level obtained in an accredited business secretarial or technical school junior college college or university. One year of full-time academic study is defined as 30 semester hours 45 quarter hours or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial or technical school. NOTE: You must submit a copy of transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. NOTE: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-04 level is required to meet the time-in-grade requirements for the GS-05 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05 or equivalent in other pay systems. Examples of specialized experience includes knowledge of passport and visa processing procedures Foreign Affairs Manual (FAM) requirements personnel processing operations sponsorship support procedures records management requirements and administrative accountability procedures sufficient to process and review administrative actions identify discrepancies coordinate corrective actions and provide technical support for command administrative operations.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06 or equivalent in other pay systems. Examples of specialized experience include application of various laws court decisions departmental and agency precedent determinations and interpretations rules regulations policies and procedures that pertain to the administration of passport issuance programs and Visa administration; serving as the point of contact for passport-related inspections and audits; and acting as protocol liaison with offices of international public relations.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge skills abilities and/or competencies in the following areas:

1. Knowledge of basic Department of State (DoS) Department of Defense (DoD) passport visa personnel processing and administrative support procedures sufficient to process routine administrative actions; review applications and forms for completeness; maintain records and tracking systems; and provide procedural information regarding passport visa onboarding and sponsorship requirements.
2. Knowledge of office administrative procedures records management practices and automated office systems sufficient to maintain files prepare recurring reports update databases track administrative actions and support personnel processing and sponsorship activities.
3. Knowledge of document accountability and security procedures sufficient to safeguard passports visas applications Personally Identifiable Information (PII) and related administrative records in accordance with established procedures and requirements.
4. Skill in applying established procedures checklists and administrative guidance to process recurring transactions identify routine discrepancies maintain records and complete assignments accurately and within established timeframes.
5. Skill in oral and written communication sufficient to provide routine procedural information prepare administrative correspondence and reports and coordinate administrative actions with military personnel civilian employees contractors and supporting offices.
6. Ability to learn and apply administrative regulations passport and visa processing procedures personnel processing requirements and sponsorship support operations while performing progressively more difficult assignments under guidance and supervision.