Parts Counter

Location: Bakersfield CA
Pay Range: $21.00 $26.02 per hour

Quinn CAT is currently hiring a Parts Counter Representative for our Bakersfield location. This is a great opportunity for an experienced parts professional who enjoys helping customers solving problems and working in a fast-paced environment.

In this role you will support customers technicians and internal teams by providing accurate parts information processing orders and ensuring parts are available when and where they are needed. You will also help promote and support Quinns digital parts ordering platforms including PCC and AGCO eComm making it easier for customers to do business with us.

Starting wage will depend on experience and education.

• Provide professional and accurate service to customers in person by phone and online.
• Assist with parts identification pricing availability quotes and order status.
• Process parts orders accurately and resolve customer questions or concerns.
• Support technicians outside sales and internal departments with parts needs.
• Build strong customer relationships through knowledgeable and dependable service.

• Receive store pick pull issue and ship parts.
• Maintain accurate inventory records and process returns and backorders.
• Review incoming stock for accuracy and report discrepancies.
• Maintain an organized parts area and appropriate inventory levels.
• Safely operate forklifts and material-handling equipment as required.

• Support digital parts ordering platforms including PCC and AGCO eComm.
• Help customers and internal teams understand and utilize digital ordering options.
• Assist with eCommerce questions troubleshooting and order-related issues.
• Encourage increased customer adoption of digital ordering tools.

• Use parts manuals schematics and electronic systems to identify correct parts.
• Utilize DBS Antares PCC and AGCO eComm to research and process transactions.
• Maintain accurate documentation and support an efficient parts workflow.

• High school diploma or GED required.
• 57 years of related parts experience or an equivalent combination of education and experience.
• Strong customer service communication troubleshooting and problem-solving skills.
• Caterpillar heavy equipment automotive agricultural or industrial parts experience preferred.
• Strong attention to detail and accurate data-entry skills.
• Ability to learn and utilize new systems and technology.
• Experience with DBS Antares PCC and/or AGCO eComm is a plus.

• Regularly lift 2550 lbs. and occasionally up to 100 lbs.
• Ability to work in a parts/warehouse environment and safely operate material-handling equipment.

High school diploma or general education degree (GED) and six to nine months related experience and/or training; or equivalent combination of education and experience.

At Quinn CAT youll join a team committed to supporting our customers and the industries that keep our communities moving. We offer opportunities to develop your skills grow your career and work with one of the most recognized names in the heavy equipment industry.

Bring your parts experience to Quinn CAT and build a career with a team that values customer service teamwork and growth. Apply today!

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex age national origin physical or mental disability all applicable veteran status or disabled veteran status. Quinn Group Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations including minorities women qualified disabled individuals and all Veterans and disabled Veterans

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