Parts Coordinator
Job Location:
Louisville, KY - USA
Monthly Salary:
Not provided by the employer
Posted:
8 August 2026 (27 days ago)
Application Deadline:
18 November 2026
Vacancies:
1 Vacancy
Job Summary
Parts Coordinator
- Primary Hours: Monday Friday 9:00 AM 6:00 PM
- Flexibility Required: One late shift per week (11:00 AM 8:00 PM)
- On-Call Rotation: After-hours/weekend emergency coverage (approximately one weekend every 5 weeks)
$18/hr
Who We Are
Lantech is the global leader in stretch wrapping technologyand the original inventor of the rotary stretch wrapper. Weve spent decades redefining material handling and packaging solutions with cutting-edge technology and world-class performance. Today Lantech equipment is used worldwide supported by multilingual technical teams and a culture of continuous improvement.
Why You Matter
As a Parts Coordinator you play a critical role in supporting our customers by ensuring they receive the correct parts quickly and efficiently. Your ability to communicate clearly research accurately and process orders with precision directly impacts customer satisfaction and equipment uptime around the world.
What Youll Do
As a Parts Coordinator you will:
- Respond to customer calls and emails regarding parts inquiries quotes and orders
- Research and identify correct parts using internal systems and documentation
- Develop and provide accurate customer quotes
- Process spare parts orders in a timely manner
- Communicate technical information clearly via phone and email
- Support after-hours and weekend emergency parts coverage on a rotating basis
- Follow standardized work processes to ensure accuracy and quality
- Collaborate with team members to support a fast-paced call center environment
What Were Looking For
- High School Diploma required (college coursework preferred)
- Strong verbal and written communication skills with a customer-focused mindset
- Ability to explain technical information clearly to customers
- Strong problem-solving skills with a process-oriented approach
- Ability to multitask and manage competing priorities
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office including Excel and Word
- Reliable attendance and strong time management skills
Desired Experience
- Minimum of 2 years of customer service experience preferred
- Experience in a customer call center environment
- Experience interpreting technical information (such as bills of materials)
- Familiarity with international shipping workflows and trade documentation
Why Youll Love Working at Lantech
We believe great work happens when people feel supported challenged and valued.
What we offer:
We believe great work happens when people feel supported challenged and valued.
What we offer:
- Job Stability: A growing essential manufacturing business with longterm career opportunities
- Competitive Pay
- Quarterly Profitability Bonus
- Comprehensive Benefits: Medical dental vision paid life insurance short and longterm disability
- 401(k) with Company Match
- Generous Time Off: PTO paid vacation and 8 paid holidays per year
- Casual Dress Code
- Collaborative PeopleFirst Culture
Come stretch your career with Lantechwhere innovation meets opportunity
#LT
Required Experience:
IC
About Company
Lantech - Innovative Packaging Solutions and Technologies ➤ Discover our range of high-quality equipment and services