Parts Advisor
Mandan, ND - USA
Job Summary
Eide Subaruis always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Subarulooks after their employees with extensive benefits. We invest in our employees and their growth at the store.
What We Offer:
- Training and mentorship programs
- High volume highly productive shop
- Clean and professional work environment
- 401(K) Company Match
- Paid vacation opportunity
- Promote from within culture
- Medical Dental Life insurance
Responsibilities:
Assist retail customers technicians service advisors and wholesale accounts with parts identification and sales.
Accurately identify Subaru parts usingVINs parts catalogs diagrams and dealership systems.
Research and source parts to ensure the correct part is ordered the first time.
Prepare and process parts orders special orders back-orders returns and credits.
Monitor incoming parts and communicate order status to customers and dealership departments.
Support the Service Department by ensuring technicians receive the correct parts in a timely manner.
Maintain accurate parts invoices purchase orders and customer records.
Assist with wholesale parts sales and maintain strong relationships with independent repair shops and collision centers.
Answer phone calls and respond to customer inquiries in a professional and timely manner.
Assist customers with product recommendations and Subaru accessories.
Maintain organized and accurate parts inventory. Receive inspect label and stock incoming parts.
Assist with cycle counts and inventory reconciliation.
Monitor special-order and back-ordered parts.
Help maintain an organized clean and professional Parts Department.
Follow dealership policies and procedures.
Provide exceptional customer service and representEide Subaru professionally at all times.
Work closely with Service Sales and other dealership departments to ensure a positive customer experience.
Perform other duties as assigned by Parts Management.
Requirements:
- High School Diploma or equivalent (preferred)
- Experience with auto parts sales (preferred)
- Able to work in a fast-paced work environment
- Strong organizational and time management skills
- Detail-oriented professional appearance and strong work ethic
As our ideal candidates are technologically adept we only accept online applications.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
Eide Auto is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportun...