Partner Manager

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful PartnerManager GSP do at Fiserv

As asuccessful PartnerManager you will play a vital role within Fiserv and the GSP team acting as a focal point in the service relationship for our largest GSP and their Credit Unions and Financial Institutions. You will manage a very large and strategically important key account providing support on day-to-day operations and client initiatives.

What you will do:

• Serve as one of the primaryPartnermanagers and trusted advisor for assigned GSPpartners credit unions and financial institutions

• Act as the client advocate supporting day-to-day operational activities and strategic client initiatives

• Manage client billing activities including invoice review billing accuracy validation fee reconciliation and resolution of billing discrepancies

• Partnerwith Finance teams to ensure timely and accurate invoicing approve applicable billing adjustments credits and write-offs and communicate billing impacts to clients

• Monitor revenue-impacting activities and ensure contracted pricing services and fees are accurately reflected on client invoices

• Coordinate with internal stakeholders to investigate and resolve invoice disputes billing questions and payment-related concerns

• Support periodic business reviews by providing billing pricing and service utilization insights to clients and leadership

What you will need to have:

• 4 year college degree or equivalent work experience

• Strong written and verbal communication skills with the ability to work with and communicate at all levels of the organization

• Must be a listener a presenter and a people person

• The ability to work in a fast paced work environment multi-task have strong organizational skills and act as a business owner

• Must be able to manage multiple clients concurrently and act urgently to meet deadlines

• Strong collaboration skills to work to get the job done

• Will be required to work outside of standard business hours on call rotation for incident management

What would be great to have:

• Experience in the payments processing or financial services industry
• Previous role(s) in Account ManagementPartnerManagement Billing Finance Operations or Client Relationship Management

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island Vermont Virginia Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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