Partner Implementation Specialist (Health Tech)

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences outcomes and predictability in elective medicine. Our team thrives on challenges embraces change and is dedicated to transforming our industry.

This job requires up to 50% travel throughout the US. Candidates should live within an hour to a major airport.

While we are a remote-first company we are currently only able to hire candidates located in the following U.S. states: CA CO FL GA IL OK OR PA RI TX UT and WA. We hope to expand to additional states in the future.

We are looking for a highly organized and tech-savvy Implementation Specialist to lead the onboarding of clinics onto the Adoreal platform. This role involves project management coordination across internal and clinic teams and hands-on support with software setup workflow digitization data migration and training. You will serve as the primary point of contact for clinics ensuring a seamless and structured implementation process.

Project Management & Coordination

• Serve as the main liaison between Adoreal and the clinic during onboarding.

• Facilitate data migration from the clinics existing systems in collaboration with technical teams.

• Organize and structure clinic data to align with Adoreals analytics framework and standards.

Software Setup and Data Migration

• Support the implementation and configuration of Adoreals EMR and CRM systems.

• Manage project timelines and track key milestones deliverables and dependencies.

• Coordinate efforts across internal teams (technical CRM training) and clinic stakeholders.

• Identify potential risks communicate status updates and resolve issues efficiently.

Training & Support

• Provide training and onboarding support to clinic staff ensuring smooth adoption of systems.

• Develop and deliver onboarding documentation training guides and resource materials.

• Monitor post-go-live adoption and address ongoing support needs.

Candidate Profile

Experience & Background

• Minimum 3 years of experience in healthcare onboarding software implementation or project coordination.

• Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting.

• Demonstrated success in managing multiple onboarding or implementation projects.

Skills & Competencies

• Strong project coordination and organizational skills.

• Technical fluency with EMR/CRM systems data migration and digital workflow tools.

• Ability to clearly communicate and guide clinic stakeholders through new system adoption.

• Collaborative adaptable and solutions-focused approach.

• Minimum 7 years of experience in healthcare onboarding software implementation or project coordination ideally with a small or growing EMR/EHR company (not enterprise/hospital-system software).
• Hands-on experience implementing and supporting EMR systems and CRM platforms in an ambulatory or outpatient clinical setting (e.g. private practices specialty clinics)
• Demonstrated success independently managing multiple onboarding or implementation projects ideally within a small lean team where you owned the process end-to-end rather than following an established enterprise playbook.
• Deep familiarity with ambulatory healthcare workflows including patient intake documentation payment processing/billing scheduling and HIPAA compliance.
• Experience training clinical and administrative staff in outpatient/ambulatory environments including independently building your own training materials guides or documentation from scratch (not relying on a pre-built corporate training program).
• Ensures implementations align with legal and regulatory requirements especially around data handling and access control.

At Adoreal we believe in supporting our teams well-being and growth through comprehensive benefits and a collaborative people-first culture. As a globally remote company we prioritize flexibility inclusivity and teamwork rooted in the Adoreal principles.

Benefits & Perks:

• Healthcare coverage for you and your family
• Paid time off (PTO) and paid holidays
• Performance-based bonuses and company equity opportunities
• Fully remote work environment with flexible schedules
• Collaborative and thriving team culture guided by Adoreals core values

Joining Adoreal means becoming part of a high-performing ambitious team that works hard achieves extraordinary results and enjoys the rewards that follow. Every employee receives equity aligning us all in our shared success. Promotions and growth opportunities are limitless driven only by your performance and dedication to our core principles:

• We do what is best for the company not what is best for individuals of the companywe take pride in our work but not in pride itselfthe success of Adoreal is more important than our egos.

• We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded.

• We innovate by finding the right problems then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders.

• We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders.

• We are quietly confident and openly humble being tenacious in our quest to perform and inspire others with our thirst for excellence.

• We do not bow up and knock downwe care about our teammates and treat all of them with respect regardless of their level within the company.

• We are steadfast in our pursuit to better our company our colleagues and ourselves. When we hire we only hire people who bleed our principles and who will hopefully be our replacement one day.

At this time Adoreal is not offering visa sponsorship for this position. Candidates must have current and valid authorization to work in the country where they are applying. We comply with all applicable employment and immigration laws including U.S. regulations and encourage applicants to verify their work authorization status before applying.

Adoreal is an equal opportunity employer committed to fostering a diverse inclusive and fair workplace. We do not discriminate based on race color religion sex sexual orientation gender identity national origin age disability genetic information marital status veteran status or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds.
Accommodations for disabilities are available upon request throughout the recruitment process.

*We are not working with search firms for this role thank you*

Recruitment Fraud Notice

Adoreal has become aware of fraudulent job offers being sent by people falsely claiming to represent us. To protect yourself:

• Verify the senders email address matches our official domain before responding.
• Be cautious of offers that come with no prior application or interview process.
• Never share personal details banking information or Social Security numbers as part of a job offer or interview.
• Legitimate offers will never ask you to pay money upfront for equipment training or onboarding.
• If something feels off urgency poor grammar unusual payment requests trust your instincts and pause before responding.

If you receive a suspicious email or offer claiming to be from Adoreal please dont respond to it directly. Report it as spam through your email provider and reach out to us at with any concerns.

Required Experience:

IC