Part Time Customer Service Representative

Location:Ascension Seton Northwest Hospital

Shift:PRN-as needed minimum48hoursrequireda month 24hourson calladditionalshifts available

Ready to start a meaningful career in healthcare-even ifyouvenever worked in the field before JoinR1the leadingprovider of technology-driven solutions that transform the patient experience and financial performance of hospitals healthsystemsand medical groups. We are the one company that combines the deepexpertiseof a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.

At R1youllbe part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As aPatient RegistrationCustomer Service Representativein Patient Registration you will be the first friendly face patientsmeetwhen they check into the hospital.Youll:

• Help patients navigate the registration process

• Answer questions with confidence clarity and compassion

• Gatheraccurateinformation quickly in a fast-paced environment

• Build trust with patients during moments when they may be scared confused or overwhelmed

No healthcare background No problem.Welltrain you every step of the wayand this role is a fantastic launchpad for a growing healthcare career.

WhyYoullLove This Job

Make a Real Difference:Patients lean on you for support and reassurance.Youllbe more than a data collector-youllbe a calm helpful presence during stressful times.

Learn Healthcare from the Ground Up:From insurance basics to hospital workflowsyoullgain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced Never Boring:Youllmove between computer screens phone calls andinpersoninteractions-balancing accuracy with compassion while working alongside clinicians and emergency staff.

Supportive Team Environment:Wereinvested in your professional journey.Youllbe surrounded by teammates who have your back and leaders who want to see you succeed.

WhatYoullDo Day-to-Day

• Work across multiple computer systems to register patients efficiently

• Answer phones and gather information quickly and accurately

• Assistpatients who may be ill anxious or confused

• Navigate diverse insurance plans and coverage details (withtraining!)

• Adapt to interruptions from clinical teams during urgent care situations

• Build rapport and ease patient concerns in real time

Thisisnta sit-back-and-relax desk jobyoullbe on your feet thinking fast and making a real impact.

Requirements

• High School Diploma or GED

• Strong customer service experience

• Ability to pass background check drug test and meet vaccination requirements

Preferred

• Medical or healthcare experience (but not!)