Part-time Academic Support AssistantEmbedded Tutor (Digital Media)

Please label all uploaded documents with your full name (for example: JaneDoeResume). This helps ensure your materials are properly matched to your application.

If you are a currently active Polk State College employee please create an account using your staff email address. Our HR system will not recognize you as an active employee.

This part-time position reports to the Dean of Workforce and provides essential instructional technical and operational support to the Digital Media department. Responsibilities include assisting students and faculty with software hardware equipment lab activities and production workflows; managing the checkout and return of media equipment; preparing instructional spaces; troubleshooting technical issues; maintaining equipment and inventory; and supporting departmental projects events and instructional resources.

• Provide direct instructional and technical support to professors during class lab and production sessions.
• Offer tutoring and one-on-one assistance to students with software hardware equipment and concepts related to Digital Media course requirements.
• Assist students with Digital Media lab activities assignments and project workflows.
• Manage the checkout and return of media equipment and resources available for student use and classroom demonstrations.
• Prepare and set up lab materials equipment studio spaces and supplies for class activities and demonstrations.
• Provide technical assistance and troubleshoot classroom computers software and equipment.
• Assist with installation configuration basic maintenance and routine performance checks of equipment hardware and software.
• Maintain accurate equipment inventory records including tagging transaction logging and reporting equipment performance issues.
• Assist faculty with classroom demonstrations complex project setups and student assessments as appropriate.
• Create or assist in creating high-quality video tutorials documentation instructional materials and other resources that support the Digital Media curriculum.
• Provide support for departmental events initiatives and outreach activities.

Required Skills:

• Demonstrated knowledge of Digital Media production practices equipment software and classroom/lab workflows.
• Ability to establish effective working relationships with students faculty staff and departmental leadership.
• Strong organizational skills attention to detail and ability to manage multiple tasks.
• Good oral and written communication skills.
• Ability to explain technical concepts clearly and provide patient effective one-on-one assistance.
• Ability to troubleshoot basic hardware software and equipment issues.
• Ability to work independently and collaboratively in a fast-paced instructional environment.
• Ability to handle equipment responsibly and follow safety procedures.
• General office and computer skills including word processing spreadsheets databases and online resources.
• Good human relations skills and ability to maintain confidential student information.

• Approximately 20 hours per week.
• This is a part-time on-campus position supporting the Digital Media department.
• Work may occur in classrooms computer labs studios and production spaces.
• Position may require lifting carrying transporting and setting up media equipment and supplies.
• Position may require occasional participation in departmental productions events outreach activities or activities outside regularly scheduled class sessions.

• Associates degree in Digital Media Graphic Design Film/Video Production Multimedia or a related field.

• Experience with digital media equipment production workflows creative software instructional technology or related technical support is preferred.
• Relevant professional academic production or laboratory experience may be considered in lieu of degree.

Submissions that do not include all parts of the following required information will not be considered:

• a resume.
• an electronic job application (all sections MUST be completed).

• If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.
• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
• To request Veterans Preference please be sure to upload all necessary documents (DD-214 etc.) to your application.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
• Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g. F-1 STEM OPT H-1B TN J1 etc.) will not be considered.
• Reference checks successful completion of a background check and third-party Education Verification for all stated degrees will be required prior to employment.
• Polk State College does NOT provide relocation assistance for this position.

Polk State College does not discriminate on the basis of race color national origin sex disability or age in its programs activities or employment. For information about the Colleges equal access and equal opportunity policies and procedures or to file a complaint please contact:

Title IX Coordinator

3425 Winter Lake Road

Lakeland FL 33803

863.669.2903

For additional information visit encourage applicants to provide feedback on their experience or request help at.