Part-Time Academic Resource Center Clerk Canton (Two positions available)

Massasoit Community College takes pride in its long-standing tradition of excellence and its historic mission to welcome all who seek to learn. The College offers more than 60 associate degree and certificate programs across the arts sciences applied sciences healthcare and addition Massasoit provides non-credit workforce development certificates corporate training opportunities adult basic education and personal enrichment courses. Each year the College welcomes a diverse body of new and returning students including high school students seeking to earn college credit through dual enrollment partnerships.

More than half of Massasoits students identify as students of color and more than half are first generation to attend college. Approximately 700 students annually earn an associate degree or certificate advancing their educational and career goals.

Located in Brockton Massachusetts - a vibrant and diverse city of approximately 105000 residents - Massasoits main campus reflects and celebrates the community it serves. The College also operates a campus in Canton a satellite location in Middleborough and serves students from more than 45 cities and towns across Southeastern Massachusetts.

Position Overview:

The Academic Resource Center (ARC) at Massasoit Community Colleges Canton campus provides an array of tutoring accessibility and additional academic support services to Massasoit students. The PT Clerical Assistant will provide administrative support for the department conducting courteous visitor reception and performing tasks to support department operations.

Responsibilities and Duties:

• Provide excellent customer service to all constituencies (students staff faculty community members)
• Assist students to make tutoring appointments utilizing the Navigate software system
• Ensure that tutors and staff are aware of updates to their appointment schedules
• Schedule appointments for students with Access and Disability Resources staff
• Communicate with Administrative Assistant ARC Director Tutoring Coordinators and Access and Disability Resources staff to resolve operationalor programmatic issues
• Respond totelephone email and in-person inquiries
• Maintain confidentiality of student information
• Assist with data entry for record keeping purposes
• Copy file scan materials
• Refer students to other campus resources as needed
• Perform other related duties as needed to support the departments goals
• All other duties as assigned.

• High school diploma or equivalent
• Strong interpersonal collaborative organizational and administrative skills
• Strong oral and written communication skills
• Commitment to community college mission
• Knowledge/skill using Microsoft Office applications and Outlook

Preferred:

• Associates degree
• Understanding of confidentiality parameters
• Experience working with individuals with disabilities
• Familiarity with student information systemspreferred

Position Status:Non-Unit Hourly Part -Time Non-Benefited Position

Hours:12 - 18 hours per week. Not to exceed 936 hours annually.

Salary:$20.75 per hour

Worksite: Assignments will include all Massasoit sites and additional locations as necessary.

Deadline to Apply: September 28 2026

A cover letter and resume are required please apply online. Resumes will NOT be considered without an accompanying cover letter.

Please Note:Faxed emailed or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone email fax mail third person party or vendor and in person. Failure to comply may result in application withdrawal.

Massasoit Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin sex disability religion age veteran status genetic information gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination harassment retaliation or sexual violence shall be referred to the Title IX and Compliance Officer Amee Synnott x1304 Brockton Campus Administration Building Room 219 or the Director of Student Rights and Responsibilities Student Services and Enrollment Management Eraj Mashmasarmi x1901 Brockton Campus Student Center Room SC208a the Massachusetts Commission Against Discrimination the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Rights.