Parking Operations Assistant NF-02

Performs work associated with the day-to-day operations of a parking facility encompassing a three level garage and a surface area lot. The functions are automated in that the fees charged and collected are performed by an automated system. Incumbent is required to work an assigned shift and assist patrons as needed to enter park and exit the facility. Verbally interacts with guests in a clear and concise manner and explains processes and procedures location of machines how to make payment or resolve concerns; refers complex issues to the manager on-duty. Post inter-office communications. Prepares for peak periods of time by knowing available parking stalls or redirecting flow to other areas or locations. Cooperates with law enforcement and security personnel for the benefit of patrons and their property. Provides visual oversight of operations by making rounds. Recommends improvements in operations based on factual data to management. Completes various operational reports such as reports on the performance of equipment and the collection and accounting of fees for services provided. Duties also include the preparation of cash deposits and daily activity reports; validations based on military and civilian rank and standing; verifying associated data and identifying and correcting discrepancies; collating information and reports prior to forwarding to the proper person or office ensuring the protection of all sensitive information. Operates fee computer and processes parking tickets according to proper fee schedule and verification of ID. Executes closing procedures sends information to designated individuals and clears computers at designated times. Orders supplies and equipment while ensuring acceptable levels of stock while anticipating needs and executing as necessary. Maintains inventory and key controls during the assigned shift. Prepares stalls for cleaning and places traffic cones. Enforces rules policies and internal controls of the facility. Inspects equipment to insure proper operation. Performs routine maintenance and minor trouble shooting of the automated equipment as required in accordance with manufacturer specifications and authority granted by management. Actuates parking equipment using key or code monitors and maintains blank ticket supply in gates monitors and maintains receipt supply and monitors and maintains change and receipt supply in pay stations. Maintains database and accurate expiration dates. Accepts payments for monthly parking fees and renewals. Processes refunds and issues receipts.

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A physical examination is required
• Must be able to obtain a Tier 1 background investigation.
• Must be able to work weekdays weekends holidays and various hours of the day and week when required.

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicants relevant experience skills knowledge and abilities (KSAs) as they pertain to this position.

A qualified candidate must possess the following:
-Work experience that demonstrated the obtainment of organization skills needed to work independently and complete daily assignments exercising independent judgment and prioritization of work.
-Must be able to complete various reports in accordance with direction and instructions.
-Must be able to perform basic mathematical computations.
-Must have experience in MS Office (Word Excel).
-Must be able to communicate clearly and effectively both orally and in writing.

The Hale Koa Hotel will be having an in-person Job Fair on Tuesday 1 September 2026 from 9:00 AM to 2:00 PM.

Applicants will submit their applications and resumes which will be immediately reviewed and if qualified given to management for an on-the-spot interview. Selected applicants will start the pre-employment process to include fingerprinting following the interview.

Applicants should bring the following:
Resume - must be two pages (or less) Resumes should clearly demonstrate the applicants relevant experience skills knowledge and abilities (KSAs) as they pertain to this position.

2-3 Professional References with Contact Information

Valid Photo ID and Social Security Card

Applicable professional certificates and/or transcripts.