Parking Assistant

We are seeking an organized and diplomatic Parking Assistant to coordinate daily parking operations manage specialized database entry and support campus transit programs

Required Qualifications & Skills

• Education: High school diploma or equivalent is required. A Bachelors degree is preferred.

• Experience: Minimum of two years of customer service experience and at least one year of cash handling experience.

• Communication & Diplomacy: Excellent oral and written communication skills with a proven ability to handle sensitive customer complaints with tact and diplomacy.

• Organization: Highly organized and detail-oriented with the ability to manage multiple projects and meet deadlines in a fast-paced environment

• Background in parking and transportation operations.

• Experience with permit or transactional sales and general administrative work.

Core Responsibilities

• Operations Coordination: Manage day-to-day functions of the Parking Office to meet university goals regarding transit and parking priorities timelines and budgets. 1

• Database & Report Management: Utilize T2s Flex database to run inventory reports build customer queries allocate permits for online sales and coordinate e-business transactions. 1

• TDM Program Oversight: Coordinate Transportation including carpool initiatives car-share programs occasional parking and the injured student shuttle service. 1

• Equipment Maintenance: Ensure all access/revenue control systems pay-in-lane and pay-on-foot equipment function properly. Schedule preventive maintenance and collaborate with industry vendors for parts and repairs. 1

• Transit Support: Work with transportation management to collect analyze and report passenger counts while ensuring transit providers adhere to posted schedules.

• Financial Oversight: Manage daily cash-handling operations and lot inventory counts with limited supervision. 1

• Event Logistics & Projects: Manage special projects track timelines and assist supervisors in planning parking and transit logistics for campus events.