Palo Alto Firewall Lead Engineer
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Job Summary
Key Responsibilities
- Lead Palo Alto Firewall operations and security governance activities.
- Design and review firewall architectures segmentation and security controls.
- Drive resolution of critical incidents and complex technical issues.
- Provide technical leadership during upgrades migrations and new deployments.
- Perform security assessments and policy optimization.
- Support customer governance CAB reviews and audit requirements.
- Mentor L2/L3 engineers and drive process improvements.
- Identify automation opportunities and operational efficiencies.
Required Skills
- 8 years of Network Security experience.
- Expert-level knowledge of Palo Alto Firewalls and Panorama.
- Strong knowledge of GlobalProtect VPN technologies NAT URL Filtering WildFire and User-ID.
- Experience leading technical teams and customer interactions.
- Strong troubleshooting and architecture skills.
- PCNSE certification preferred.
Deliverables and Performance Metrics
| No | Performance Parameter | Measure |
|---|---|---|
| 1 | Customer Centricity | Deliver timely resolutions to security incidents impacting end-users internal teams and external clients; maintain high customer satisfaction scores (CSAT); provide expert consultation on security controls tailored to client needs. |
| 2 | Support to Sales Teams | Contribute to winning proposals by ensuring quality indices above 7; provide prompt and comprehensive support during proposal development; actively generate leads and identify sales opportunities within and beyond existing accounts; track number of proposals led. |
These performance indicators reflect the commitment to service excellence technical expertise and collaborative success that drive the role. Continuous monitoring and improvement of these metrics support individual growth and organizational objectives.
Palo Alto Firewall Lead Engineer
Job Summary
The Palo Alto Firewall Lead Engineer will act as the technical lead for firewall operations major incidents security architecture reviews and strategic initiatives while providing guidance to operations teams.
Location: Tulsa Oklahoma
Key Responsibilities
Lead Palo Alto Firewall operations and security governance and review firewall architectures segmentation and security resolution of critical incidents and complex technical technical leadership during upgrades migrations and new security assessments and policy customer governance CAB reviews and audit L2/L3 engineers and drive process automation opportunities and operational efficiencies.
Required Skills
8 years of Network Security -level knowledge of Palo Alto Firewalls and knowledge of GlobalProtect VPN technologies NAT URL Filtering WildFire and leading technical teams and customer troubleshooting and architecture certification preferred.
Schedule: Working hours are from 7am to 5pm each weekday.
Benefits
Full time hires in this position receive an annual bonus Wipro benefits and 401K benefits package is designed to help you thrive both personally and professionally. From competitive salaries to parental leave health insurance paid time off and wellness programs Wipros comprehensive benefits ensure you have the resources to focus on what matters most. AI Academy: Wipro offers a robust curriculum of courses for both basic and advanced comprehensive training programs on AL/ML and Generative AI-related technologies. We are committed to providing our employees with the most relevant skills in the ever evolving AI landscape.
Mandatory Skills: Palo Alto Networks - Firewalls. Experience: 8-10 Years.The expected compensation for this role ranges from $80000 to $158000 . Final compensation will depend on various factors including your geographical location minimum wage obligations skills and relevant experience. Based on the position the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options disability insurance paid time off (inclusive of sick leave) other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.Required Experience:
Senior IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
