Outreach Case Manager ReConnect

Since 1977 Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

ReConnect provides transitional support to eligible men and gender diverse individuals who are exiting adult prisons across Victoria and who will be residing in the North and West metropolitan regions of order to facilitate community reintegration and reduce recidivism the program supports participants to address seven critical domains: housing mental health alcohol and other drugs (AoD) employment education and training independent living skills and family and community connectedness. Jesuit Social Services is looking to recruit an experienced case manager to manage a caseload of participants with multiple complex needs. We work with individuals who have been assessed as having a high risk of recidivism and high reintegration support needs as well as those who have engaged in high profile violent and sexual offending. The appropriate candidate will need to be confident in working directly with this cohort and facilitating discussions in areas such as sexual offending and working with men who use violence. The program is dynamic and fast paced with a high level of administrative requirements and the ability to be adaptable and responsive to the needs of the program.

The program is funded through the Department of Justice and Community Safety (DJCS) and is part of the Corrections Victoria Reintegration Pathway (CVRP). The aim of the program is to support eligible individuals to effectively reintegrate back into the community on their release from custody. The program supports people to address their individual and complex transitional needs through a responsive tailored and flexible support approach to facilitate community reintegration and reduce re-offending. The key objectives of the program are to:

• Implement an individualised transitional plan for participants which addresses key needs to reduce re-offending and ensures continuity of care
• Provide assertive outreach and practical assistance to participants to successfully reintegrate into the community
• Assist participants to address the underlying causes of their offending and achieve positive outcomes in key intervention areas.

The ReConnect Outreach Case Manager role provides outreach-based case management to participants exiting custody with multiple complex needs for a period of one to nine months. This role requires working closely with key stakeholders in particular Corrections Victoria Community Correctional Services (CCS) prisons and other external organisations. The role includes frequent travel to Victorias mens prisons and includes provision of day of release transport from regional locations. We are looking to recruit an enthusiastic and experienced Case Manager who is able to provide case management to men and gender diverse people exiting prison from diverse backgrounds.

Responsibilities for this role include:

• Work closely with the Senior Practitioner to support day-to-day operations of the Reconnect program
• Manage a caseload of participants with multiple and complex needs
• Ability to work without supervision in the community in an outreach capacity
• Support participants to develop individually tailored case plans that are goal-focused and participant-led

At this time a contract can be offered to 30 June 2027 with possibility of extension.

Competitive remuneration plus salary packaging benefit is offered together with ongoing professional and career development as well as opportunities for personal growth.

• An organisation that lives its values through its day-to-day work
• A welcoming and supportive relational environment
• A comprehensive Induction and Orientation program
• Ongoing training and development related to your role
• Employee assistance program
• A competitive salary plus salary packaging benefits
• 5 weeks leave

This role will suit a candidate with the following skills and experience:

• Experience working effectively with people involved in the criminal justice system and a strong understanding and empathy for the challenges facing individuals as they transition from custody to the community.
• Highly developed verbal and written communication skills; and stakeholder management.
• An understanding of risk management and the capacity to assess for risk and respond appropriately.
• Good practice frameworks and strong relational and interpersonal skills
• Strong understanding of working within a compliance framework
• We encourage applications from individuals with lived experience of the justice system

• Upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description.

• For further information please contact Sam Noonan Manager Reintegration Programs on.

Applications close at 5.00pm on Thursday 15^th October 2026

Applications will be reviewed on an ongoing basis and the closing date may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity cultural background age gender sexuality disability or religious affiliation.

We strongly encourage applications from all community members including Aboriginal and Torres Strait Islander people members of the LGBTIQA community people with a disability people of culturally diverse backgrounds and working parents.

Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.