Organizational Change and Transition Management Officer
Thurston County, WA - USA
Job Summary
- Description
Please note:The starting salary offer will be determined based on the successful candidates qualifications within the budgeted salary range of $155000 - $175000annually. However there is the potential for longevity growth and salary progression for the individual once employed.
Why work for OFM
TheOffice of Financial Management (OFM)serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people budgets policies data and systems for state agencies and the Legislature. Our team includes budget advisors researchers and other experts all dedicated public servants working towards an equitable future for every Washingtonian.
If you want to play a key role in enhancing how state government serves its citizens youve found the right place. Join us in making a meaningful difference for every Washingtonian!
The job opportunityThe Organizational Change and Transition Management Officer leads organizational change management (OCM) for the One Washington Program supporting employees leaders agencies and other partners through the organizational process and technology changes. This position develops and implements an integrated change management strategy that aligns workforce readiness communications training business partner engagement and adoption with program priorities and implementation milestones. The role establishes effective practices for assessing change impacts organizational readiness adoption and change-related risks while ensuring that the needs of employees and agencies stakeholders are considered throughout the transformation.
The position provides strategic guidance to program leaders and managers on employee engagement leadership readiness organizational impacts and workforce resilience. Working across program and agency teams the position identifies barriers to successful change and develops practical inclusive approaches that strengthen communication trust engagement and organizational readiness. Success in this role requires strong relationship-building collaboration communication and change leadership skills along with the ability to navigate complex environments and help diverse business partners understand adopt and sustain new processes systems and ways of working.
One Washington(OneWA) led by the Office of Financial Management is an enterprise-wide transformation project focused on replacing 1960s-era technology with a cloud-based Workday solution for finance procurement budget HR and payroll processes. . The projects core business hours are Monday through Friday and all project positions are full-time. We offer some flexibility in schedules subject to core business hours and prior supervisory approval. However it is very common to work beyond the typical 40-hour workweek to meet the rigorous operational needs and business deliverables required for the go-live timelines.
What youll work on:OCM Strategy Governance and Program Integration
- Leads the development implementation and continuous refinement of the One Washington Programs organizational change management (OCM) strategy and roadmap integrating internal workforce and external agency/participant change efforts with program objectives implementation milestones and the ERP transformation lifecycle.
- Establishes OCM priorities methodologies governance practices and standards and integrates management considerations into program planning decision-making transition governance and implementation activities.
Readiness Adoption and Change Impact
- Lead the program-wide approach to organizational readiness and adoption establishing frameworks and methodologies for participant analysis change impact assessments readiness assessments adoption mapping business readiness criteria and change risk identification.
- Oversee the development and use of readiness metrics heat maps checklists and other tools to identify organizational impacts and barriers to adoption and to inform mitigation strategies and leadership decisions.
- Provide strategic leadership and consultation on internal organizational change and workforce readiness advising program leaders and managers on employee engagement leadership capability communication change fatigue organizational impacts and workforce resilience.
- Lead employee listening organizational assessments and analysis of engagement and workforce data to identify barriers and develop strategies that strengthen trust inclusion engagement and organizational effectiveness throughout the program lifecycle.
Communications Training and Capability Integration
- Lead an integrated approach to participant engagement communications training and organizational capability building partnering with program leadership and other workstream leaders to ensure coordinated support for internal and external audiences.
- Ensure change management communications training and capability-building activities collectively prepare employees and partners to understand adopt and sustain new processes systems and ways of working.
OCM Function Leadership and Resource Management
- Provide leadership supervision and resource oversight for the One Washington OCM and Training functions including direct supervision of the OCM Lead.
- Establish priorities performance expectations resource strategies and delivery standards; provides coaching and performance management; and builds the capability of OCM and Training staff to meet evolving program and participant needs.
Measurement Benefits Realization and Continuous Improvement
- Establish and oversee measures of OCM effectiveness readiness adoption and workforce impact using data employee agency and partner feedback lessons learned and program outcomes to evaluate progress and identify opportunities for improvement.
- Partner with program leadership to incorporate OCM measures into transition and benefits realization activities and provide recommendations to the Executive Program Director regarding risks interventions and strategies to achieve sustainable program outcomes.
What we need you to bring:
Required Qualifications:Experience with:
- Leading organizational change and transition management for alarge-scale ERP implementation or similarly complex enterprise technology transformation including development and execution of OCM strategies roadmaps readiness and adoption approaches participant engagement and transition activities.
- Managing organizational transition initiatives in complex multi-stakeholder environments involving significant changes to business processes technology organizational structures roles or ways of working.
- Developing and implementing enterprise-level change strategies that align organizational priorities participant needs implementation requirements and intended business outcomes.
- Conducting or overseeing change impact assessments organizational readiness assessments adoption planning participant analysis and change risk analysis to identify and address barriers to successful implementation.
- Advising and influencing executive leaders managers and cross-functional teams on organizational change workforce impacts readiness adoption and transition considerations.
- Integrating organizational change management with communications training organizational capability building program governance and implementation planning.
Knowledge of:
- Governance and decision-making structures used to manage complex multi-phase transformation programs including the relationship among organizational readiness transition adoption and benefits realization.
- Participant engagement principles and strategies for working with diverse internal and external groups with varying levels of influence impact readiness and organizational interests.
- Data-informed approaches to organizational readiness adoption workforce engagement and change effectiveness including the use of metrics dashboards heat maps readiness assessments and other decision-support tools.
Skills in:
- Assessing organizational and participant impacts identifying readiness and adoption risks and developing practical strategies to address barriers to successful transition.
- Translating complex business process technology and organizational changes into clear actionable information and strategies for varied audiences.
- Advising influencing and coaching executive leaders managers project teams and participants through complex and competing change priorities.
- Building alignment among diverse groups and facilitating resolution of competing perspectives and organizational interests.
- Applying quantitative and qualitative data participant feedback readiness assessments and organizational insights to inform decisions and refine change strategies.
- Leading teams through ambiguity evolving priorities and sustained transformation while maintaining accountability for results.
- Integrate multiple sources of information including readiness data change impact assessments stakeholder analysis adoption measures workforce insights and program information to identify patterns interdependencies and emerging risks and inform OCM decisions.
- Develop and adapt enterprise-level OCM strategies roadmaps frameworks and measures throughout a multi-phase transformation as implementation conditions organizational impacts and readiness needs evolve.
- Evaluate OCM alternatives and their potential consequences and recommend approaches that support successful transition adoption operational continuity and realization of intended program benefits.
- Operate effectively within complex program governance structures recognizing when OCM issues can be resolved within established authority and when risks or decisions require escalation to executive or other appropriate authority.
Desired Qualifications:Certification in organizational change management such as Prosci ACMP Certified Change Management Professional (CCMP) or another recognized change management credential.
Experience with:
- Working with Workday or another major enterprise resource planning (ERP) platform.
- Supervising and developing professional staff including establishing priorities assigning work coaching employees managing performance and building team capacity.
- Developing and implementing enterprise readiness dashboards heat maps business readiness checklists adoption measures or similar program-level decision-support tools.
- Working within Agile Waterfall hybrid or scaled Agile program delivery environments.
- Collaborating with consultants vendors or external OCM service providers.
- Working within complex public-sector governmental or highly regulated environments with multiple stakeholders and competing priorities.
We are most interested in finding the best candidate for the job and that candidate may be one from a less traditional background. Dont let doubts stop you from applying for this position. If you have transferable experience please tell us about it or contact us with questions about the required qualifications and how your experience relates to them.- Supplemental Information
What we offer
At OFM we foster a culture of integrity innovation inclusion and belonging. We value both learned and lived experiences believing that diversity makes us stronger. To support your health and well-being we offer a variety of benefit programs for our employees.
Please visit ourRecruitment Pagefor a full list of benefits available to employees. Heres a quick glance at some of the unique benefits that OFM offers:- An environment of diversity equity inclusion and belonging
- Medical Dental Vision and Life Insurance
- 12 paid holidays 14 paid vacation days (minimum) and 12 days of sick leave per year
- State retirement programs
Application Process:
When completing your application please attach all of the following required documents:
Once youve decided to apply for a state government job youll complete an online application to showcase your qualifications. Keep in mind that once you submit the application a real person will read it. We do not use AI or any other technology to screen your application and reject it. Please ensure you provide clear detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews. If you require a reasonable accommodation during the application process please call 7-1-1 or 1-.- Cover letter: describing your qualifications for this specific position
- Resume: that details your applicable experience and education.
- References: at least three professional references and their current contact information.
Questions:
OFMs Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process please email us at .The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects diversity in culture race ethnicity sexual orientation and gender identity. Women racial and ethnic minorities persons with disabilities persons over 40 years of age and disabled and Vietnam-era veterans are encouraged to apply.
This position is exempt from civil service rules.
For more information please see WAC.
Required Experience:
Unclear Seniority