Order Placement & Fulfillment Representative
Newport, RI - USA
Job Summary
Order Placement & Fulfillment Representative
Newport PA
Combine customer service with hands-on order fulfillment to help improve our clients quality of life by making sure the health products they rely on are handled with care from order placement through shipment.
Why Youll Love Working with Us
- Meaningful Work: Help support our mission of improving quality of life by getting the right health products into our clients hands.
- Variety in Your Day: Move between customer service order processing picking packing shipping and other team priorities.
- Steady Year-Round Work: Enjoy consistent indoor work with a growing debt-free company.
- Grow Your Strengths: Receive cross-training designed to help you contribute where your skills and strengths fit best.
- Intentional Faith-Based Culture: Join a team that values learning humility compassion professionalism and giving employees a voice.
About Us
NewLight Health provides vitamins supplements education and holistic health coaching designed to improve the quality of life for the people we serve. Since 2012 weve served Plain Communities throughout the United States Mexico and Canada. Weve built an intentional faith-based culture where learning humility compassion professionalism and servant leadership guide how we work together.
What Youll Do as an Order Placement & Fulfillment Representative
- Answer customer phone calls and provide professional compassionate service that supports customer satisfaction and retention.
- Process customer and mail-in orders accurately and efficiently from initial receipt through shipment.
- Pick pack and ship orders accurately and on time so customers receive prompt reliable service.
- Maintain organized fully stocked shipping stations and keep inventory ready for daily fulfillment needs.
- Restock products and supplies as needed to keep fulfillment operations running smoothly.
- Collaborate with teammates and other departments to support an efficient positive work environment.
- Assist with special projects and other team priorities as needed.
Our Ideal Order Placement & Fulfillment Representative
- Service-Minded: Friendly professional and compassionate when communicating with customers and make sure they feel heard and well cared for.
- Experienced: 1 years of customer-facing experience and a background in warehouse picking and packing are preferred.
- Detail-Oriented: Pay close attention to order details so products are processed packed and shipped accurately.
- Dependable: Follow through on responsibilities work promptly and understand the importance of completing orders and customer requests on time.
- Organized: Keep your work area inventory and daily tasks organized to support an efficient fulfillment process.
- Capable: You have basic computer skills and can walk bend kneel and lift up to 50 lbs. throughout the workday.
- Team-Oriented: Willing to step in where needed and bring a helpful humble attitude that reflects our faith-based culture of compassion and service.
What We Offer Our Order Placement & Fulfillment Representative
- Pay Range: $18-$23/hour DOE
- Paid Time Off
- Paid Holidays
- Team Development: Quarterly team training focused on encouragement and growth.
- Employee Appreciation Gatherings
To Apply
Order Fulfillment Representatives Customer Service Representatives Warehouse Associates and Order Processing Specialists seeking steady year-round work in Newport PA are encouraged to explore this opportunity with NewLight Health.
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Requirements:
- 1 years of customer-facing experience
- Background in warehouse picking and packing are preferred