Oracle Cloud EPM Consultant

Job Summary

We are seeking an experienced Oracle Cloud EPM Consultant to provide day-to-day managed support for Oracle Cloud Enterprise Performance Management applications including Enterprise Data Management Cloud Service (EDMCS) Account Reconciliation Cloud Service (ARCS) and Financial Consolidation and Close Cloud Service (FCCS).

The successful candidate will be responsible for production support incident resolution root-cause analysis configuration maintenance minor enhancements and period-end close support. This role requires strong hands-on experience across the Oracle Cloud EPM suite and the ability to support business-critical financial processes within established service-level agreements and turnaround times.

Required Skills

Oracle Enterprise Data Management Cloud Service (EDMCS)

Oracle Account Reconciliation Cloud Service (ARCS)

Oracle Financial Consolidation and Close Cloud Service (FCCS)

Oracle Cloud EPM production and managed services support

Incident resolutionand root-cause analysis

Financial close reconciliation and consolidation processes

Metadata hierarchy and mapping maintenance

Oracle Cloud quarterly patch and update support

Documentation SOP and knowledge-base development

Key Responsibilities

Provide day-to-day managed support for Oracle Cloud EPM applications including EDMCS ARCS and FCCS.

Investigate and resolve incidents and service requests within defined SLAs and turnaround times.

Perform root-cause analysis document findings and implement sustainable solutions that reduce recurring production issues.

Configure maintain and troubleshoot reconciliation rules transaction matching reconciliation profiles and workflow configurations in ARCS.

Support ARCS period-end close activities and ensure reconciliation processes are completed accurately and on schedule.

Manage and maintain EDMCS dimensions hierarchies metadata mappings and reference data.

Ensure accurate governed and consistent metadata across integrated Oracle EPM applications and downstream processes.

Support FCCS consolidation activities including intercompany eliminations ownership management financial reporting and validation of close-cycle outputs.

Troubleshoot data configuration workflow and reporting issues across the Oracle Cloud EPM environment.

Manage minor enhancements and configuration changes based on approved business and operational requirements.

Coordinate with Finance functional technical and integration teams to resolve issues involving upstream and downstream systems.

Support Oracle Cloud quarterly patches and application updates including impact analysis testing issue coordination and implementation support.

Create and maintain root-cause analysis reports standard operating procedures knowledge-base articles and production-support documentation.

Monitor recurring incidents and operational trends to identify opportunities for improved system stability and support efficiency.

Communicate issue status risks dependencies and resolutions clearly to client and internal stakeholders.

Required Qualifications

10-15 years of overall professional experience with substantial hands-on experience supporting Oracle Cloud EPM applications.

Strong practical experience with EDMCS including dimension and hierarchy management metadata maintenance mapping and enterprise data governance.

Strong practical experience with ARCS including reconciliation rules transaction matching workflow management and period-end reconciliation support.

Working knowledge of FCCS including consolidation intercompany eliminations ownership management financial close and reporting cycles.

Prior experience in a managed services application support or production support environment.

Experience managing incidents and service requests within established SLAs.

Strong troubleshooting analytical and root-cause analysis capabilities.

Understanding of financial close account reconciliation consolidation and reporting processes.

Experience supporting integrations and data flows between Oracle EPM and upstream or downstream systems such as ERP and general ledger applications.

Strong written and verbal communication skills including the ability to support client-facing discussions.

Strong documentation skills with experience creating SOPs support procedures RCA reports and knowledge-base articles.

Preferred Qualifications

Oracle Cloud EPM certification in EDMCS ARCS FCCS or a related Oracle EPM discipline.

Experience supporting Oracle Cloud quarterly patch and update cycles.

Experience balancing business-as-usual support production incidents service requests and minor application enhancements.

Experience working across integrated Oracle EPM modules in a complex enterprise environment.

Key Deliverables

Timely resolution of production incidents and service requests within established SLAs.

Reduction in recurring issues through effective root-cause analysis and corrective actions.

Accurate and current EDMCS metadata hierarchies dimensions and mappings.

Successful period-end reconciliation consolidation close and reporting support.

Reliable coordination and testing for Oracle Cloud quarterly updates and application changes.

Clear and maintainable SOPs RCA reports knowledge-base articles and support documentation.