Optical Team Lead 153

Optical Team Lead - Cool Springs EyecareGeneral Job Description & ResponsibilitiesThe primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. This position also assumes all of the responsibilities required of an Optician. It is the Optical Team Lead who is the primary for resolving all optical related patient issues and provides immediate guidance to the optical department. Primary responsibilities include: Resolving optical related concerns and/or questions from patients and optical teamMonthly inventoryFrame returns and credit follow-upEducate the team on any new technology and/or products as they become availableRun reportsMentors and guides team to ensure excellent customer service and employee performanceServing as a role modelSecondary Duties and Responsibilities:All responsibilities of the Optician positionEntering new information as needed for new products packages or and communicating with vendor and counseling all optical team as & SkillsExcellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 3 years of experience and:Minimum of 2 years prior Optician experienceExcellent oral and written communication skillsAbility to enter data efficiently and effectively during busy little supervisionAbility to prioritize effectively and make quick identifying errors or co-workersAttention to detail and highly-organizedOther Duties & InformationPlease note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without position reports to the Practice Manager or their : Full-time (FT)Exemption: Non-exemptDepartment: Optical#MKHL