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Optical Assistant

Poarch Band Of Creek Indians

Job Location:

Atmore, AL - USA

Monthly Salary: Not provided by the employer

Posted: 1 October 2026 (8 days ago)

Application Deadline: 29 December 2026

Vacancies: 1 Vacancy

Job Summary

Optical Assistant
If youre passionate about helping people see their best and enjoy working with patients we encourage you to apply today and join our team!

Department: Health
Position Status: Regular Full-Time
Supervisor Role: No
Closing Date: Open Until Filled

Join Our Mission:
The Poarch Creek Indians place a high value on individuals who share our commitment to community tradition and progress. As Alabamas only Federally Recognized Native American Tribe we take pride in a history that spans generations and is deeply rooted in resilience and cultural heritage. Our mission is to uplift the lives of our Tribal Members preserve our traditions and drive innovation for a thriving future. If you are passionate about serving with purpose and authenticity while fostering trust unity and growth we welcome you to join us on this meaningful journey.

About the Role:
The Optical Assistant supports patients with frame selection prescription interpretation facial measurements and order processing. Responsibilities also include maintaining frame displays and entering patient charges into Revolution Software. Additional duties may be assigned as needed to support department goals and patient care.

This role plays a strong commitment to understanding and embracing the Poarch Creek Indians Values of Perseverance Opportunity
Accountability Respect Culture and Honesty.

Key Responsibilities:

Manage frame inventory displays and optical orders based on patient needs and insurance requirements.
Assist patients with frame selection adjustments measurements and product education.
Coordinate with optical labs to resolve order issues and ensure accurate timely delivery.
Verify prescriptions lens selections insurance coverage and patient out-of-pocket costs.
Notify patients when orders are ready and obtain required signatures and documentation.
Process patient payments charges billing deposits and daily reports accurately.
Maintain knowledge of optical products billing procedures and required continuing education.
Provide support throughout the office as needed during staffing shortages or patient overflow.
Protect patient privacy and comply with applicable healthcare laws and regulations.
Perform other duties as assigned.

Core Qualifications:

High school diploma or equivalent required.
Two (2) years of related employment experience in an optical setting required.
Must maintain current professional licensure in Basic Life Support (BLS) or obtain licensure within ninety (90) days of date of hire.
Must possess certification of Mandatory Reporter Training or obtain certification during the first week of employment.
Ability to work odd and irregular hours as needed.
Must successfully pass the required criminal and character background check.
Ability to travel and participate in required training leadership development and other events.
Ability to perform all duties and responsibilities of this position adequately and successfully.

Essential Competencies:

Proficient with computers Windows Microsoft Office and EHR/patient management systems.
Comfortable using standard office equipment.
Strong communication interpersonal and customer service skills.
Professional dependable and able to work effectively with diverse patients and staff.
Maintains confidentiality and follows policies and procedures.
Self-motivated accountable and able to complete assignments efficiently.
Demonstrates sound judgment adaptability and a positive team-oriented attitude.

Total Rewards Package:
We offer a comprehensive and competitive benefits program including:

Medical dental vision life insurance and voluntary benefits
Paid time off and paid holidays
Employee Assistance Program (EAP)
401(k) with employer match
Performance bonuses and COLA increases

Preference will be given in accordance with Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.

INDIAN PREFERENCE SPOUSAL PREFERENCE OR FIRST GENERATION:

In the event more than one applicant meets the requirements as stated in a job description preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference the appropriate documentation must be submitted.

Required Experience:

Junior IC

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