Operations Support Specialist – Contingent Upon Contract Award
Philadelphia, PA - USA
Job Summary
Contingent Posting Notice:
JMA Resources is recruiting for this position in anticipation of a potential contract award. This position is contingent upon JMA Resources receiving the associated contract award and confirmation of final staffing requirements and funding.
Position Overview:
The Operations Support Specialist provides administrative and program support for our clients cybersecurity and IT activities. This role helps keep day-to-day operations organized by supporting documentation scheduling data tracking metrics access-related processes and other program needs.
Responsibilities:
- Program & Administrative Support
- Prepare presentations reports correspondence forms and other program materials.
- Maintain project calendars and coordinate meetings presentations teleconferences and travel.
- Support word processing filing and other administrative activities.
- Assist with System Access Authorization Request (SAAR) information and related documentation.
- Documentation & Tracking
- Maintain program correspondence procedures instructions and supporting records.
- Proofread and edit documents for grammar formatting and compliance with applicable Navy guidance.
- Assist with developing process and procedure documentation in required government formats.
- Maintain information in databases and tracking systems.
- Develop spreadsheets graphs and metrics to support program reporting and management reviews.
- Track man-hours time actions and other required program information.
- Access & Procurement Support
- Process and track security badge and access card requests in accordance with client procedures.
- Support security badge information entry and required documentation.
- Review NAVITAS purchase requests against applicable Department of the Navy policy and requirements.
- Enter purchase requests into the appropriate system of record.
- Carry out other related duties assigned to support evolving client project and company needs.
Clearance Level:
- Current or ability to obtain a Department of Defense (DoD) Secret Clearance is required.Note: To obtain a security clearance you must be a U.S. citizen and meet the 13 adjudicative guidelines.
Required Qualifications:
- Experience:
- At least 5 years of experience providing programmatic or administrative support including experience with:
- Reviewing policies and directives and presenting assessments.
- Developing and tracking metrics.
- Preparing correspondence reports forms and presentations.
- Word processing filing and tracking man-hours/time.
- Coordinating travel meetings and teleconferencing services.
- Education/Certification:
- Associates degree in business computer science or information technology.
- Skills:
- Proficiency with Microsoft Word Excel PowerPoint and Adobe Acrobat.
- Strong document preparation proofreading editing and formatting skills.
- Strong organization and attention to detail.
- Ability to manage calendars meetings travel and multiple administrative priorities.
- Ability to work with databases tracking systems spreadsheets and metrics.
- Customer service experience
- At least 5 years of experience providing programmatic or administrative support including experience with:
Location & Commitments:
- Position: Full Time
- Work Arrangement:Hybrid On-site at our client site in Philadelphia Pennsylvania. The number of days on-site will be determined by client needs after hire.
- Travel Requirements: May be required
- Location Preference: Prefer candidates within a 50-mile radius of Philadelphia Pennsylvania.
- Work Hours: A typical workday consists of eighthours totaling a forty-hour workweek. We understand that there may be times when employees will need to adjust their work hours due to client needs or personal reasons. To help balance these demands we offer some flexibility in work schedules.
What We Offer:
- Competitive salary and discretionary bonuses.
- Comprehensive health benefits including medical dental and vision insurance.
- Flexible Paid Time Off (PTO) and holidays to help you maintain a healthy work-life balance.
- Opportunities for professional development and continued learning.
- Hybrid/remote work arrangement with flexible hours.
- 401(k) retirement plan with company match.
- Employee recognition programs and company events.
JMA Resources is an equal opportunity employer committed to achieving a workforce with an environment free of discrimination and harassment. All aspects of employment including recruitment hiring promotions transfers discipline terminations wage and salary administration benefits and training are based on business needs job requirements and individual qualifications without regard to race age color physical or mental disability religion gender sexual orientation gender identity/expression marital status national origin political affiliation or protected veteran status.
At JMA Resources we are dedicated to fostering an inclusive environment for all qualified individuals. We provide reasonable accommodations to persons with disabilities to ensure equal access throughout the application and hiring process. If you needassistanceor require an accommodation please reach out to Amy Foy VP of Employee Experience at.
JMA Resourcesparticipatesin E-Verify to confirm the identity and employment eligibility of all newly hired employees.
Required Experience:
Manager