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Operations Support Analyst 5901-1

Tri-Force Consulting Services, Inc.

Job Location:

New York City, NY - USA

Salary: Not provided by the employer

Experience Required: 5years

Posted: 11 August 2026 (25 days ago)

Application Deadline: 8 November 2026

Vacancies: 1 Vacancy

Job Summary

Name of position: Operations Support Analyst 5901-1

Location: New York NY

JOB SUMMARY:

The Talent Acquisition Specialist supports full-cycle recruitment for positions across multiple MTA agencies. This role partners with hiring managers and HR stakeholders to develop effective sourcing strategies manage candidate pipelines and ensure an efficient compliant hiring process. The ideal candidate is a proactive recruiter who thrives in a fast-paced environment and is skilled at identifying and engaging with high-quality talent.

KEY RESPONSIBILITIES:

Manage full-cycle recruitment for assigned positions including job posting candidate sourcing screening interview coordination offer preparation and onboarding support.

Partner with hiring managers to understand workforce needs define job requirements and develop effective recruitment strategies.

Source and engage qualified candidates through multiple channels including LinkedIn job boards professional networks and recruitment events.

Conduct resume reviews phone screens and candidate evaluations to identify qualified candidates for hiring manager consideration.

Coordinate and participate in interview panels ensuring a structured and positive candidate experience.

Develop and maintain candidate pipelines for current and future hiring needs.

Collaborate with HR partners and hiring managers during the offer process including salary recommendations and start date coordination.

Ensure recruitment activities comply with federal state and local employment laws as well as internal policies and procedures.

Manage recruitment activity within the applicant tracking system (ATS) ensuring data accuracy and timely updates.

Support recruitment outreach efforts including career fairs networking events and university partnerships.

Generate recruitment reports and metrics to track progress and support hiring decisions.

Coordinate background checks reference checks and other pre-employment requirements.

QUALIFICATIONS:

Bachelors degree required. An equivalent combination of education and experience may be considered in lieu of a degree.

Minimum 4 years of recruiting or talent acquisition experience.

Demonstrated experience managing full-cycle recruitment across multiple roles.

Strong sourcing experience using platforms such as LinkedIn and online recruiting databases.

Experience working with Applicant Tracking Systems (ATS).

Strong interpersonal communication and stakeholder management skills.

Ability to manage multiple requisitions and priorities in a fast-paced environment.

Proficiency in Microsoft Office (Word Excel PowerPoint).

PREFERRED QUALIFICATIONS:

Experience recruiting for technical or IT roles.

Experience working in large complex organizations.

Familiarity with PeopleSoft or other HRIS platforms.

Required Skills:

Stakeholder Management: Collaborate effectively with business and IT stakeholders to gather and understand requirements for the UKG Pro WFM upgrade. Requirement Analysis: Analyze business requirements and ensure they are accurately translated into functional specifications. Test Script design and Development: Develop and manage test scripts using the designated testing tool to ensure comprehensive coverage of business scenarios. Experience in implementing and configuring Kronos Workforce Central Suite and Kronos ProWFM. Experience in configuring Kronos Workforce Timekeeper. Knowledge of Activities Mobile Analytics and other Workforce Central modules is a plus. Knowledge of full life-cycle of a project including gathering detailed requirements being able to develop a design and then building of the design to deliver the solution to the client. Excellent client interaction and communication skills are needed. Data extraction from WFC cleansing reformatting as per latest configuration and upload into proWFM. Adoptability to learn SI tools and accelerators to leverage Willing to travel to customers location as needed. Team Leadership: Lead a team of Kronos analysts in testing and validating system configurations and integrations. Integration Oversight: Work with the system integrator and PMO to ensure successful integration with PeopleSoft and other legacy systems using Kronos Boomi middleware. Configuration Validation: Ensure accurate configuration and validation of pay rules. CBAs and payroll processing maintaining pay rates in PeopleSoft. Project Coordination: Coordinate with the MTA Program Manager to align project objectives and timelines ensuring successful project delivery.

Required Education:

Bachelors degree in information systems Computer Science or equivalent experience

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