Operations Supervisor

Essential Duties and Responsibilities

1. Plan prioritize schedule and delegate daily operational activities to ensure productivity quality customer service and performance goals are achieved while maintaining cost-effective operations and compliance with company policies and procedures.
2. Monitor operational workflows staffing levels equipment and resource availability to ensure efficient execution of work and timely completion of operational objectives.
3. Coordinate with internal departments and stakeholders to address resource needs resolve operational issues and adjust schedules or priorities as business demands require.
4. Provide direct supervision coaching and leadership to employees including training development performance management employee engagement and career growth initiatives.
5. Promote and enforce workplace safety programs and compliance requirements conduct safety observations and investigations address hazards and ensure employees follow established safety policies and procedures.
6. Conduct employee performance evaluations performance improvement discussions disciplinary actions and attendance management activities in accordance with company policies and applicable employment regulations.
7. Participate in workforce planning and operational meetings providing recommendations regarding staffing scheduling equipment process improvements and resource allocation.
8. Develop implement and maintain operational policies procedures and best practices to improve efficiency consistency quality and customer
9. Analyze operational performance metrics and identify opportunities for continuous improvement implementing solutions that enhance productivity quality safety and overall operational effectiveness.
10. Serve as a resource for employees and management resolving operational concerns employee relations matters customer issues and process-related challenges in a timely and professional manner.
11. Maintain accurate operational and personnel records including scheduling timekeeping training documentation performance records safety documentation and administrative reports.
12. Foster a positive and accountable work environment by promoting teamwork communication employee engagement and adherence to company values and expectations.
13. and resolve work problems and assist workers in solving work problems.
14. Maintain departmental supplies tools equipment and order as necessary.
15. Ensure the completion of all required production paperwork records documentation such as timecards quality records etc.
16. Ensure compliance with departmental housekeeping standards and all safety and work rules and regulations.
17. Satisfy the required hours of the department.

Competencies

â Analytical Decision-Making

â Communication â Risk-Taking/Creative Thinking

â Learning & Development â Teamwork & Relationship-Building

â Planning & Organizing â Results Orientation

â Professionalism & Integrity â EEO Accountability

â Financial Management â Managing Others

Education and/or Experience

Five (5) or more years of progressively responsible leadership experience in operations manufacturing distribution warehouse logistics or a related environment required. Demonstrated success in supervising employees managing performance conducting coaching and disciplinary actions promoting workplace safety and driving operational results. Bachelors degree preferred but not required; equivalent combinations of education training and relevant experience will be considered.

Computer Skills

Demonstrated proficiency with MS Excel Word and PowerPoint as well as other computer/web based programs.

PlayCore is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status

Required Experience:

Manager